Poorly managed department
Total Rewards Representative (Current Employee) – Valley Center, CA – August 16, 2016
A typical day at Total Rewards is greeting and signing up guests, selling all casino gaming, promotions, and issuing out comps. I learned how to print cards and be a information hub for guests. Management onna scale from 1 to 10 is a 3! Poorly managed and no leadership in Total Rewards. The co-workers are not supervised nor managed effectively. In addition, I was constantly verbally harassed and ganged up on by several associates in front of guests and staff! Hardest part of the job was the poor compensation and commute. The best part was the guests that played there; the guests are fun people.
Micromanaged to death, low growth, poor wages, hostile staff