Operations area was spot on in providing client satisfaction and meeting their expectations.
Transportation Administrator (FT) (Former Employee), Reno and Lake Tahoe Nevada – July 21, 2014
Pros: great coffee and work space
Cons: not enough work to keep you 100% heads down
Training was more hands on than formal, however part of my full time responsibility was to develop complete "how to" manuals. Management was always upfront and pulled you into their discussions on how to make it better. Co-workers acted as a team and immediate supervisor was one sharp individual in the people transportation and dispatching environment.
Pool Attendant (Former Employee), Atlantic City, NJ – July 20, 2014
Pros: worked and done all the activities the pool has to offer.
Cons: when the new manager was hired there was no more overtime and my schedule changed.
Overall this is a good company to work for The Pool was a unique experience, Iv`e done everything from checking the pool chemicals to been a Nightclub Promoter. This company have done Banquets, Weddings, The island Luau show (Hawaiian banquet with a live performances) Day Club pool party, Live performances from well known DJ`s such as DJ Pauly D from – more... the Jersey Shore and even the Food and Wine festival. All this activities I have been lucky to be a part of, and even my cocktail waitresses are great people and management also. – less
This is a productive and fun workplace, the employees are very friendly and easy to work with.
Stylist (Former Employee), Robinsonville, MS – July 19, 2014
Pros: eo's (early outs) when not busy
Cons: working over time and not getting paid
In working at Harrah's Casino, I learned a lot of beneficial elements to help me to excel in furthering my career in the beauty industry. The managing team that was involved in maintaining the spa kept every employee up to speed with those elements that were needed in producing a conducive workplace.
Regional Coordinator/Office Administrator (Former Employee), Robinsonville, MS – July 9, 2014
When I first started working for Harrah's, who was Grand Casino at the time, everything was great. We had paid holidays, quarterly bonuses for providing great customer service, and even a turkey on Thanksgiving. As time progressed everything stopped.
Floor Supervisor (Former Employee), Chester, PA – July 2, 2014
Pros: health insurance
Cons: everything about table games
Management is impossible to work with or for. The room is full of little clicks and the favoritism hits you in the face from the moment you start. The director of Table Games (Susan) is NEVER AROUND but that doesn't stop her from forming an opinion about anyone. In 16 years of casino employment, I've never witnessed a worse director. The is 0 job security – more... as everyone is nothing more than a number. Someone simply saying that you said or did something will result in an IMMEDIATE termination with NO INVESTIGATION. After only 8 days of employment; I had seen enough and I quit!! – less
V.I.P. Customer Service Agent (Former Employee), Memphis, TN – June 11, 2014
The most enjoyable part of the job was talking to the different people from other cities coming to visit the casino. Hearing about their last stay with our casino and how much fun they had really let's us know that we are doing our job at keeping our customers happy when they visit our casinos
Cashier (Former Employee), New Orleans,La. – June 4, 2014
Pros: meeting a lot of new people from different parts of the world.
Cons: benefit packages were very expensive.
I operated the cash register everyday. My co workers and I provided excellent customer service to very large volumes of people. The work load was kind of overwhelming at times. The part I enjoyed the most was meeting new people from all over the world.
Slot/Beverage/Casino Service Supervisor (Current Employee), New Orleans, LA – June 4, 2014
Pros: great benefits
Cons: very demanding
Paying out jackpots, providing great customer service. I learned at Harrahs, never be afraid to go out for higher positions. Management, was great and taught me alot about the casino business. My co-workers were like family. The hardest part of my job was dealing with difficult guest. The most enjoyable part of my job, we were like family