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Harrah's Entertainment Inc.
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345 reviews

Harrah's Entertainment Inc. Employer Reviews

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  • Job Work/Life Balance
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Fun workplace with direct customer interactions
Slot Technician (Former Employee), North Kansas City, MOJune 9, 2014
Pros: paid lunches, regular hour days, flexible schedules
Cons: management experience and knowledge is inconsistant per individual
Great place to work. Various positions available to transfer to if you don't like your initial role. Constant/daily interactions with customers.
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over all Harrah's was a great place to work for, learned alot..
CASHIER CAGE (Former Employee), New Orleans, LAJune 9, 2014
i loved working for this company.. great people, great enviorment,
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Fast Paced Productive work enviroment
Cashier (Former Employee), New Orleans,La.June 4, 2014
Pros: meeting a lot of new people from different parts of the world.
Cons: benefit packages were very expensive.
I operated the cash register everyday. My co workers and I provided excellent customer service to very large volumes of people. The work load was kind of overwhelming at times. The part I enjoyed the most was meeting new people from all over the world.
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Productive and Fun
Slot/Beverage/Casino Service Supervisor (Current Employee), New Orleans, LAJune 4, 2014
Pros: great benefits
Cons: very demanding
Paying out jackpots, providing great customer service. I learned at Harrahs, never be afraid to go out for higher positions. Management, was great and taught me alot about the casino business. My co-workers were like family. The hardest part of my job was dealing with difficult guest. The most enjoyable part of my job, we were like family
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Great work place
PBX Operator (Current Employee), New Orleans, LAJune 3, 2014
front desk , reservations, guest services, concierge services
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Good Company
Guest Security Officer (Former Employee), Shreveport, LAJune 3, 2014
A good company to work for. The customers provide a wide range of interaction with the employees We try to provide a winning attitude
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Good
Trainer/Supervisor (Former Employee), Maryland Heights, MOMay 28, 2014
The job itself isn't hard. Love being around a lot of people. Always great to have a good convo with guest.
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used to live working there
front desk (Former Employee), Atlantic CityMay 28, 2014
Pros: co-worker s
Cons: management is young and needs training
Job was eliminated and outsourced. Went to a different department where itnwasn improperly managed. Loved my co-worker but the supervisors and managers only had their own backs. Always understaffed and was not able to get proper breaks.
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Great group of people to work with.
Night Hotel Services Supervisor (Former Employee), Laughlin, NVMay 27, 2014
Pros: the people i worked with.
I worked there before they contracted out a lot of the jobs. Most of the people I worked with, not just in my department, were a great group of people. The departments all worked together to get things done.
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Fun and never the same exciting.
Slot Attendant (Former Employee), East Chicago, INMay 27, 2014
Pros: the excitement of the guest and work area.
Going in not hating your job.I learn a lot of being hospitable.The interaction with the guest as you get to know them and there needs in it self is rewarding.
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A good place to work with people.
Cook (Current Employee), Metropolis, ILMay 27, 2014
Pros: the people i work with.
Cons: my drive.
I work a station, where I keep the food replaced and looking good. I also cook the food. I have learned to prepare food in differemt ways.I have great bosses. I work with the best group you could ever work with.The hardest part of my job is not living up to my own set goals for the day. What I love most about my job is working with the public.
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Fun workplace with excited customers
Server's Assistant (Former Employee), Bossier City, LAMay 24, 2014
Pros: fun managemetn
Cons: low amounts of tips
A typical day at work includes interacting with customers and getting to know them. It is fun to mix being a serious employee along with being an outgoing member of the Harrah's family. I learned how to delight customers and work effectively in a fast-paced environment. My manager is a great woman who always tries to work with me. My co-workers helped – more... me quickly learn the ropes when I first started and they always encourage me to keep being the hard worker at this job that I am. The thing that I enjoyed the most about this job is having customers come back and compliment me and my co-workers on the great work we did in the past. They come back to our business and it's always good to know that you are appreciated. – less
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harahs
Cage Cashier (Former Employee), new orleansMay 22, 2014
Pros: cafe on site for ee only
Cons: late night shift
GReat job, it has fair pay. they have an cafe in the building for the staff only.
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exciting fun job
Hostess (Former Employee), Metropolis, ILMay 19, 2014
Pros: able to fix our on lunch at a high end restaraunt for free
Cons: watching people loose their money
exciting environment, full of fun people and employees. the customers were usually a lot of fun because they either won a lot of money or they were just bubbly because of the wine,
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Fun work environment at first, but quickly declines
Front Desk Clerk (Former Employee), Maryland Heights, MOMay 19, 2014
Pros: good starting pay, fun ever changing environment
Cons: healthcare is very expensive, favoritism, poor management
Working at Harrahs Casino was an incredibly fun experience. But as soon as Hollywood took over things began to decline. If you have any sort of difficult conflicts such as being a college student you will have a very hard time getting fair hours. Favoritism is an issue at the Hotel Front Desk. Good Luck moving up at all in the company. You start as – more... the night shift (4-12) you stay on this shift until someone quits or moves up. Set days off are given out by seniority or so they say but many times favoritism plays a role here as well. Also the benefits for full time are pretty expensive, but part time is even worse. – less
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Customer service culture.
Total Rewards Manager (Current Employee), Las VegasMay 11, 2014
Pros: great employee culture
Cons: needs better benefits.
My typical day at work starts with meetings with my employees to make sure everything is going well with them.
What I've learned from our management is that customer service is first above all. A caring culture for the employees and they take an genuine interest in the well being of every employee.
My learn from my co-workers on a daily basis. I believe – more... in teamwork and feel that it's teamwork that binds the department.
Hardest part of my job is trying to manage multiple properties.
The most enjoyable part of my job is the guest interaction I have. – less
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Great job experience
Front Desk Representative (Former Employee), atlantic city njMay 9, 2014
meeting and greeting customers, assisting them with any issues that occurred during their stay
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A place that I've truly received more from than I'd ever imagined.
Dining Area Attendant (Current Employee), Atlantic City, NJMay 2, 2014
Pros: union and non-union positions provide ostensible job security, lucrative, etc.
Cons: hour reductions, loss of benefits, etc.
This is literally the first job that I've held for over a year's time, aside from working with my father mowing lawns. I have gained an immense amount of experience, knowledge, finesse, through countless interactions with an innumerable amount of customers, or as we in the casino industry like to refer to our customers as, "guests." I initially started – more... as a bus-person, cleaning and setting tables, as well as, serving beverages to guests. Having worked that position for 5 years - also worth mentioning is that this was and still remains my very first restaurant job - I'd learning quite swiftly that casinos truly have a "revolving door." I've worked with many different bus-persons, waiters/waitresses, bartenders, bar-porters, supervisors, managers and executives, and each of them had bestowed upon me a fixed amount of their knowledge. Some of it was extremely pertinent and incomparably useful while other disclosures were arbitrary or completely vacuous in nature. All in all, I do not regret taking this job. – less
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Fun environment with great coworkers
Slot Attendant (Current Employee), Council Bluffs, IAMay 2, 2014
I enjoy this job; I get to walk around and talk to people all day. It's a fun active job. Work environment is friendly and fun. Management extremely helpful and friendly on all levels.
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great location and environment
Table Games Supervisor (Former Employee), New Orleans, LAMay 2, 2014
Pros: upward mobility
Cons: the commute
I commuted 2 1/2 hours round trip to work. I learned a lot from the other supervisors that has helped my management career.
The hardest part of the job was the commute.
The most enjoyable part was the environment.

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