Promotions Associate, San Diego CA - August 7, 2015
A typical day at work consists of speaking to guests and helping them with any questions or concerns they might have. I have learned how to navigate through the casino wide system to be able to provide extra services to guests, such as being able to look up offers, print cards, change account information, print food vouchers, write up promotional chips, and sell their reward credits for free play. I am also able to speak to guests about our Total Rewards visa, and all the benefits that come with the card. My co workers are amazing and we have so much fun when we are all together, guests would always see that and would want to join in on the fun! The hardest part of my job would be having to work with guests who are upset about certain situations, but we would always get it worked out. The most enjoyable part of my position would be the themed events, being able to dress up and have a good time.