This is a good company to work for if you want to know what is exactly expected of you. You must be a people person and have a thick skin when dealing with the public. The benefits are great. I would not suggest working here when you are going to school because the demand in work varies from floor to floor but at times the demand to complete work may be heavy. Holiday functions that are alcohol free happen in and outside the district. Following the rules is a must, they take their regulations very seriously. Do this and you will have no problem.
Great work place, with room to grow with in company. The hours and days are perfect I feel for those with family's. They have decent lunch hours and a huge lunch area. There are plenty of restaurants and shopping centers around as well.
Harris County Appraisal District (HCAD) offers a great deal. They will pay for the coursework that is needed to obtain not only the license necessary to value property in Texas, the registered professional appraiser, but the coursework and exams needed to obtain IAAO designations. Upon completion of these exams merit raises are given to a certain degree. Overall HCAD is a good place to start for tax professionals or anyone interested in pursuing a career in property tax or related fields. HCAD is also a good place to make a career as there are multiple departments with numerous positions in each.
Data Entry- Information and Assistance Division (Current Employee) – Houston, TX – January 26, 2017
you learn about the appraisal district as an entity, laws and regulations, property appraisal, customer service, new construction, permits, texas property tax code, processing homestead applications, charitable organization exemptions
I did enjoy my job. The culture in my department was lacking. Management needs training on how to lead effectively. My co-workers were pleasant and helpful when we were allowed to speak to one another.
I found my day to day tasks fun, interesting and challenging. The District as a whole was a great place to work.
Appraiser IV (Current Employee) – Houston, TX – November 18, 2016
Worst thing about my job. Hcad would be a great place to work if it wasn't for the management team running my department. It depends on the position you are in and the amount of influence you may have in your department to make a difference.
Telephone information specialist (Current Employee) – Houston, TX – October 16, 2016
I've been here for a few years i love my direct management, the pay is not good, dress code depends on your manager and what others feel like you should wear(even though there is only 1 dress code it depends floor by floor and management). I love the schedule with the option of Friday or Monday off.
instead of promoting people to new positions they bring in outside people who don't know anything, no overtime, watched like a hawk , each floor has their own dress code, you have to fill out an LOA for any missed days or overage on lunch, you also have to write a story on why you are submitting your loa and give the phone number and name to where you are going
In the phone back you have to know EVERYTHING from the appraisers job to the chief appraiser and you're not compensated for your knowledge
Monthly luncheon, every other Friday off, lost of room to grow, great health benefits
In the phone back you have to know EVERYTHING, no raises if your not the bosses favorite, instead of promoting people to new positions they bring in outside people who don't know anything, no overtime, watched like a hawk, each floor has their own dress code
Information & Assistance Admin Tech IV (Current Employee) – 290 @ Hollister – July 7, 2016
The work conditions are great and for us older people who are more concerned about the benefits, they are really good. They still offer a pension plan, real good dental and health. You can have every other Friday or Monday off and 10 paid holidays. Like all jobs it depends on who your supervisor is, there are some good ones and some bad ones. My only problem is the drive, I live 40 miles away. That gets real old real quick. Over all it is a good place to work.
Pension plan, 10 paid holidays, paid sick leave, health and dental insurance
It is located on Hwy 290, Unless you live close by it can be pretty stressful just getting there and getting home.
A good place to work with helpful and friendly people. The pay is well below market average, however. My subject matter experts were almost always available and quite helpful. Overall, I would say this is a good place to work if money is not your only criterion.
pleasant work environment, friendly people, orgnaized
Data Entry Clerk (Current Employee) – Houston, TX – July 24, 2015
This job is great to work at. I enjoy the workplace atmosphere and the diversity of cultures is great. Management is great to work for because they work with me and my personal issues that may come up.
Exemption Specialist II (Current Employee) – Houston, TX – May 8, 2015
• Direct and Indirect customer relations. • Detailed processing and data entry. • Extensive research and quality control for account resolutions. • Handle high volume front desk customer service. • Manage and update accounts. This job is not considered to be hard it is just a matter of coming in and doing what is necessary to get the work done. The management team works very hard to make sure that the work environment is friendly while being productive. The most enjoyable part about the job is when the property owners come in for help and I am able to give the best service that they have ever received.
Celebrate accomplishments for the closing year. On site training for job advancements
Operation Support Specialist II (Former Employee) – Houston, TX – April 6, 2015
A typical work day was fast past during certain parts of the year. I learned to be patience, to inform, and to resolve customers concerns. Management was very supportive in keeping updated training per department as well as encouraging training for promotion. Co-workers were willing to assist in any overloads that another co-worker may have In order to complete the days task. The hardest part of the job was archiving thousands of files at the close of the season. The most enjoyable part of the job was to see mission accomplished with a satisfied customer.
Telephone Specialist II (Former Employee) – Houston, TX – October 22, 2014
Perform advanced information duties in a telephone communication center, display professionalism, courtesy and patience at all times in assisting property owners and the public. Trained telephone specialist I as well. Very busy and strict work enviorment. I've learned a lot about how the property tax system works. Worked with professiona and educatedl co-workers. The hardest part of the job was telling people no on decreasing their appaisal values. The most enjoyable part of the job was being able to help others even when the economy was at a low.