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Harris Health System
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51 reviews

Harris Health System United States Employee Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
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Unpredictable, unstable high turnover of staff
Patient Access Call Center Representative (Former Employee), Houston, TXApril 28, 2015
Pros: Compensation, Paid time off
Cons: non stop incoming calls, QA very picky
Typical day of work consists of taking calls for the entire shift. This call center has very strict rules. Every second is monitored, you have codes on your phone for two 15 minute breaks one morning and one afternoon. Other codes are for logging in and out which are only used for lunch, clocking in and out. Restroom breaks or other emergencies off the phone will have to be a code "NOT READY". Not ready time is not good, your supervisor will run reports on your dead air time, not ready time and you will be coached on the quality of your calls if they believe you did not have a good tone, disrespected or forgot to say some of their lines. Patients that call are sick or have mental problems and there is no training to deal with this group of people. Training is only to familiarize you with the names of facilities and whether you can schedule an appointment and how to schedule it. Meetings are to receive your feedback, but your feedback doesn't really matter to them. The few enjoyable parts of this job are the pay depending on your experience and due to their high turnover. You can request your paid time off electronically and receive a quick response if approved or denied, which I loved. Hours to certain shifts are very nice but don't get too comfortable shifts change every 3 months depending on your overall quality will determine which shift you will get. Not the job to make a careless mistake, you will be walked out of the facility without prior notice the day they notice your mistake as if you were a criminal, unless you have a supervisor who will stand up for you.
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Mission oriented workplace
Interpretation Services Call Center Supervisor (Current Employee), Ben Taub HospitalApril 24, 2015
Pros: Flexibility.
Cons: We're shorthanded.
Workdays begin with checking emails, employee attendance, pending business.

Possible several meetings with coworkers, subordinates or supervisor/manager in order to evaluate performance and/or plan for future implementation of changes, upgrades, etc.

Acquired further knowledge of medical terminology, the use of Kronos and Epic.

Management is accessible and reasonable, and willing to help and guide. Coworkers are true team players and always ready to have each other's backs.

The hardest part of the job is to let people go!

The most enjoyable part of the job is when plans and proposals get executed and implemented successfully.
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Great Job
DPS Officer (Current Employee), Houston, TXApril 20, 2015
Pros: great job
Cons: pay, lack of benefits.
I use to provide private airport screenings for professional sports teams, and high profile charter flights. My coworkers and supervisors were very respectful and easy to love.
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Overall, it is a good place to work.
Decision Support Analyst (Former Employee), Houston, TXApril 7, 2015
Pros: Friendly co-workers
Cons: Too many over weight employees.
Flexible work hours. Co-workers are helpful toward each other. No long hours except some special projects. Covered parking.
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Emphasis on health education for both client and staff.
Psychiatric Technician (Former Employee), Houston, TXApril 1, 2015
Pros: Lots of training opportunity to increase your skills.
Cons: Parking issues.
A typical day at work would include: environmental rounds;note and correct all safety hazards.Log instrutment readings, input assessment data .Collect and transport lab samples Clean and contain biohazard material.Lift and assist clients as needed.Executed safety protocols, time management, and team work.

The hardest part of the job was keeping clients safe during unforseen crisis. The most enjoyable part of the job was addressing the clients needs.
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Productive and challenging work environment
Senior IT Recruiter (Current Employee), Houston, TexasMarch 18, 2015
Average 8-15 IT full time positions in the areas of Epic, PeopleSoft and not difficult to fill. Great recruiting manager.
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Rewarding place of employment
Pharmacy Informatics Epic Business Analyst III (Former Employee), Houston, TXMarch 12, 2015
- Rewarding place of employment
- Professional management
- Co-workers work as a team
- Provides outstanding healthcare
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Harris Health System
Epic IT Business Analyst (Current Employee), Houston, TXMarch 10, 2015
Pros: epic training
Cons: no advancement
Nice place to work, no advancement in career.

I love the people, but the policies for advancement are detrimental to anyone wanting to move up in the field of HIT.
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Excellent benefits
Operations Manager, Supply Chain / Logistics Chief (Current Employee), Houston, TXMarch 6, 2015
Pros: dr. tucker is an excellent leader.
Cons: hospital is working to change image in community.
The organization is very focused on employee engagement and patient satisfaction. If you plan to work hard and be recognized for a job well done, then apply.
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Great stepping stone to future career goals
Administrative Assistant II (Current Employee), Houston, TXMarch 6, 2015
Pros: benefits, work-life balance
Cons: the pay could be better; the fact that there is little advancement opportunities.
I like the system, overall. However, the position I am currently in is not in the field I desire to create a career in. I think the pay is not too low and the benefits are great.
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Worst place to work for people in housekeeping
Nurse (Current Employee), Smith ClinicMarch 6, 2015
Pros: paycheck to provide for your family and co-workers
Cons: everything
The housekeeping EVS department is very much so disrespected, underpaid and never given credit where it is due. Saying thank you and then giving and handing out coachings and write-ups are not saying thank you. There is no accountability and HR seems to not have a problem with that. We are the ones that keep the hospital clean yet not a day goes by that a new rule is implemented to continue to trap you into a system of slow downfall in hopes of termination and replacing you with a well more "respected race." We work with limited to no supplies and equiptment that stays broken. We are given lockers that really erase the thought of privacy. And underdeveloped managers run the show. The politics of lies spread and infect the place until you have to pray to hold on to your sanity. Everyday its a surprise of workload you receive to do. It constantly changes along with the instrumental abuse of authority. This company is not recommended for anyone to work if you are working in housekeeping. Feces, blood and urine are throwed around all over the place and we are held solely responsible for that, again no accountability. Forget the fact that we have famalies as well to take care of and we are human as well if that matters.
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Nice Salary
Benefits Specialist (Current Employee), Holly HallMarch 3, 2015
Pros: pays well, day one benefits
Cons: short lunch breaks, no work/life balance
Overall good company need to come into the new age with technology, everything is soooo manual. Manager are just managers just because of years of service not knowledge
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great company
LVN (Current Employee), Baytown, TXMarch 2, 2015
great company to work for. affordable heath insurance. managment not the best. secure job untill they began cutting jobs this year.
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Productive health environment with high patient load
Health Educator (Former Employee), Houston, TXFebruary 22, 2015
Harris Health System is a large health system employer that serves mostly uninsured Harris County residents. The System, largely governed by Harris County Commissioners Court, has multiple management levels that change due to politics. Because of recent budget decreases, management tends to be numbers driven and focused on clinical outcomes. The most rewarding part of my job was supporting patient health and wellness. The hardest past of my job was seeing patients diagnosed with catastrophic disease with lack of resources.
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Great place to work but I felt stagnant.
Registered Pharmacy Technician (Former Employee), Houston, TXFebruary 20, 2015
Pros: helping people with low income/no healthcare insurance
Cons: not properly organized to have a better system available to take care of people in a timely manner
A better system should be implemented to take care of patients in a timely manner. If you have patients that are terminally ill then allow those patients to remain with the same physician than switch every year due to this being a teaching facility organization.
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Leadership is poor, which makes this place lacking.
Informational System Charge Master Analyst (Former Employee), Houston, TXFebruary 3, 2015
Pros: benefits
Cons: poor and incompetent leadership
Management and upper leadership don't know what they are doing. They are running the place into the ground. I would work here again, once management and the Board of Directors leave, and they are replaced with more competent leaders. They know nothing about running a healthcare organization.
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wonderful work place.
Registered Nurse (Current Employee), Houston, TXFebruary 2, 2015
Pros: self scheduling
Cons: unavailable new graduate nurse practitioner jobs
Moderately busy with lots of exposure to various situations. Workers are supportive and work as a team. Small salary increments.
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County Hospital
Certified Surgical Technologist (Current Employee), Houston, TXJanuary 27, 2015
Pros: 3 breaks per shift including 30 minute lunch. (am & pm break)
Cons: expected to work some weekends
Pretty decent place to work as for work-life balance. Just like anywhere else, there are politicians and politics. Overall, do your part and don't worry about anything that doesn't affect you directly and everything should be great. Surgeons are pleasant to work with as well as Residents. Equipment is usually broken down, hard to find, or just outdated; afterall, it's a county hospital. Can definitely learn a lot; all different types of procedures except robotics. The most enjoyable part of a work day for me is saving someone's life.
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Great Place to work and attend college
HIM (Current Employee), Houston, TXJanuary 26, 2015
Pros: advancment, pto, 401k
Cons: short breaks
The days are easy going and fast paced. Work days are straight forward. The people and patients are all nice people.
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excellent place for professional growth
Spanish Medical Interpreter (Current Employee), Houston, TXDecember 27, 2014
also good benefits and competitive salary. helping the residents of harris countyis my favorite part of my job. when needed to go back to school, they allowed me to transfer to a more flexible schedule job

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