Licensed Health Insurance Agent (Non-Commission): INTERVIEWING NOW!
Harte-Hanks - Shawnee, KS

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Harte-Hanks in Shawnee, KS is currently accepting applications for upcoming opportunities to join a growing Product Support and Customer Service Team that services one of our clients in the Healthcare Industry.

As part of this team, you will be a key member of a sales team responsible for:

  • Differentiating complex programs with a range of plans, products and prices to ensure sales accuracy.
  • Educating callers on what plan(s) best fit their insurance needs.
  • Sales conversions.
  • Single call resolution.

Pay Rate: $16 per hour. (This is a non-commission position)
Operating Hours: 7AM – 7PM, 7 Days a week
You must have open availability within the operating hours!
Employment Type: Full-time (40 hours per week); temporary opportunities with potential of converting to permanent employment.

Minimum Skills & Requirements

  • Active license to sell Accident and Health insurance in your state of residency.
  • Candidate must possess a high school diploma or equivalent
  • Type 30 WPM without errors
  • Intermediate computer skills
  • Excellent written and verbal communication skills
  • Professional grammar and ability to read and write English
  • Excellent listening and comprehension skills with an attention for detail
  • Multi-tasking (typing while navigating different interfaces and talking)
  • Availability to work flexible shifts including holidays, weekends and evenings

Preferred Skills

  • 1 year or more inbound call center experience
  • Prior medical or health insurance experience
  • Knowledge of medical terminology helpful
  • Former sales experience

Primary Duties

  • Sales conversions.
  • Thorough understanding of plans, their benefits and features.
  • Educating callers on what plan(s) best fit their insurance needs in a conversational manner utilizing probing questions.
  • Handle inbound and outbound calls in a courteous and efficient manner while utilizing listening and comprehension skills and proper grammar.
  • Provide optimal caller experience by effectively utilizing all resources to ensure single call resolution.
  • Maintain our high standard of professionalism and conduct.
  • Acquire caller and enrollment related information and input all information into multiple tools while multi-tasking with a 99% or greater accuracy rating.

Defining Success

  • Possessing an outgoing and energetic attitude with a good sense of humor
  • Understanding and adhering to our attendance policy
  • Being flexible and able to adapt to change
  • Meeting all program level metrics
  • Respecting and following company guidelines and rules
  • Being able to work independently and collectively
  • Possessing patience and empathy with a passion for helping others

Please apply online at:

We look forward to receiving your application!

We have several opportunities so please feel free to pass this information along

About this company
292 reviews
Harte-Hanks, Inc. (Harte-Hanks) is a worldwide direct and targeted marketing company that provides direct marketing services and shopper...