Harte-Hanks Employer Reviews

Front-line staff and supervisors are dedicated. good work environment. A little behind on technology.

The overall job is not that bad, I can say that management needs to be worked on.

Harte Hanks is more of your stepping stone job. The pay isn't really good and the job is very tense and stressful.

Working here allowed to me realize my skills and potential. They worked diligently on developing their employees.

Great place to learn & learn by doing was a must. Thrown into the fire from day 1, this helped me learn anything and everything to do with the industry. From insurance claims and customs clearance to huge RFP's based on Procuring specialized equipment for seasonal lanes....All while managing existing accounts & simultaneosly providing the best service – more...  in the market.... I saw it all. Would not trade my time spent @ HHL for anything. – less

Great place to receive Microsoft account experience

24x7 callcenter
opportunities for overtime

There really isn't much I can say about Harte-Hanks. There were good times as well as bad.

Overall though, expecting people to help customers involving products that they have no training in and firing them when they can't?
Not cool.

Its a good company, but it need work. I think the company need to be revamped

Uh,... customer service at it's lowest. No need to get dressed up or motivated. This job is rock bottom.

Harte -Hanks was once a good employer to work for but now it is not a very good place for job security. You are laid off more than you work can't depend on getting a constant pay check.

The company provided a lot of information to employees but a lot of software was outdated and the company was very structured.

not a good a god coming to work for, they dont care about there agents.

Great company for launching your career. Call Center environments are managed well with Workforce Management.

One of the best jobs I ever had. Wish I never had to leave. It was a great working environment and I really enjoyed working with all the people.

The pay and benifits are great but they dont balance with your life and some of the supervisors dont ever have time to talk to you.

A good company to invest in for a long term. Harte Hanks is going no where.

I worked for Harte-Hanks for just over 5 years and began as a temporary to permanent employee hired immediately after my temporary contract expired.

During the 4 years of employment, I received inside sales calls to fulfill financial literature to agents and brokers. After approximately 9 months, I was then promoted to a quality assurance associate – more...  responsible for monitoring inbound and outbound calls to ensure quality service. Soon after, I transitioned a lead role and developed training classes to train new employees and improve the customer service skills of existing employees. The management team at Harte-Hanks fostered my creativity to motivate fellow employees to improve customer service. – less

No job security, or benefits but the staff is friendly and the work is easy.

Good company with many shifts that fit your life. Low pay and poor lead management skills. Flexible company with strong discipline, and low tolerance for errors and punctuality.

My experience is great place to work to enjoy with advancement to grow within the company.