Who We Are
Quite simply, we are your dedicated partner in health care, and our sole mission is to improve the quality and value of health care for the people and communities we serve. Count us in to be there for you – wherever, whenever you need a partner.
America’s № 1 Private Health Plan
We’ve been rated the #1 private health plan in America for 10 years in a row,* and a big part of that is our commitment to delivering great customer service and high-quality care, day after day. We’re proud to be the only private health plan to hold the top spot for a full decade, and we could not have achieved this milestone without strong partnerships with our doctors, hospitals, employers, brokers and, of course, our employees. We’re grateful to everyone who has helped make this possible.
Harvard Pilgrim Employees in the Community
We’re proud to say that giving back to the community is a huge part of our employee culture.
Last year, 98% of Harvard Pilgrim employees participated in at least one form of service or giving, from projects such as improving learning areas at Presumpscot Elementary School in Portland, Maine to the Harvard Pilgrim Health Care Foundation’s Community Spirit 9/11 Mini-Grant Program, which gives employees the chance to direct a $500 grant to a nonprofit of their choice. In total, more than $550,000 was distributed through the program in 2012, to hundreds of organizations in more than 700 communities throughout Massachusetts, New Hampshire, and Maine.
In total, our employees volunteered 3,359 service hours in 2012. That’s serious teamwork. The kind that makes us extra proud, and the kind you can expect from us every single day.
Why Inclusion Matters
Harvard Pilgrim values the differences of our employees, members and communities, and we’re working every day to create value through these differences.
Our president and CEO Eric Schultz wrote in the Boston Business Journal, “It is so important to recognize that health care is not one-size-fits-all. In health care, it is important that we not assume we understand the needs of our members. We serve diverse populations with unique values, languages, and cultures.” – less