Associate (Current Employee) – Quincy – September 13, 2015
Great benefits make it difficult to leave this company! Affordable health insurance and generous time off, most departments have great work/home ethics. Management is aggressively watching the bottom line financially-understandable. Again, depending on where you work will drive compensation-my area is not getting much in the way of annual merit increases and my income has not changed much in 5 years...but the benefits and coworkers are great!
Senior Member Service Representative (Former Employee) – Quincy, MA – January 11, 2015
I would have to say that on a typical work day their was a lot of calls!! But their is room for advancement. By the 4 month month I was already boosted up to more pay and another opportunity. The hardest part of the job was MONDAYS since everyone would call for their benefits. The most enjoyable part of the job was having gained friends through the coworkers. Best environment to work for. I WOULD RECOMMEND WORKING HERE!!!
great cafeteria, good people, awesome workplace and good holiday pay!!
High Dollar, outpatient, Member submission, (Former Employee) – Quincy, MA – September 26, 2014
A nice place to work with nice people.. It was not a career. It was great experience. Hardest part of job was dealing with disgruntled customers. Greatest part of the job was dealing with regular customers who you grew to love
Director (Current Employee) – Quincy, MA – June 10, 2013
Good company to learn all aspects of the health care delivery system and the health insurance business. The people are the best - they are very collaborative and go out of their way to help you solve a problem.
Member services (Current Employee) – Quincy, ma – March 26, 2013
May as well start at blue cross. They pay $16 an hour to begin and have plenty of opportunity to advance. Hphc member services managers/supervisors only take the ones they like and the rest are on their own. They say it's going to be 50 calls a day - more like 60+. Most supervisors have been here so long they are jaded and love to micromanage. Benefits are ok - but for the awful plans they offer you, may as well go to any company.
if they like you, you're golden
fat chance at advancement unless you are out of customer service