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Ran virus scan software as needed
Deployed windows image thru the network using Zenworks Imaging software
Troubleshot and set up networks and local printers
Provided support through telephone, and email to end users
Used Accordant touch systems for class lecture captures
Set up workstations for new hires
Backed up and restored of end user
– more... data
Installed Office 2007 and Office 2010 on laptops and desktops daily
Responsible for maintaining classroom systems – less