Accountant (Former Employee) – Hastings, MI – August 17, 2017
Pleasant work environment with room for advancement, but only at the sacrifice of your work/life balance. When interviewing, management claims to hold work/life balance in high regard. In practice, this is not true. Even when making up work/hours, leaving for any reason is frowned upon.
Claims Representative (Former Employee) – Hastings, MI – November 20, 2017
Leadership is all about numbers without taking into consideration other factors for daily performance and service. Claim applications are poor in performance which directly affects productivity and efficiency. There are several other inefficient processes in place and unfortunately, leadership does not appear to listen to ideas or recommendations of those working in the trenches. The overall morale in Claims has declined to devastatingly low levels and turnover is an everyday occurrence. The company is becoming so focused on micro-management that it is crippling the confidence, ability and performance of their most dedicated and experienced claims people.
Typical Claims Department in a Midwest Insurance Company.
Multi-Line Claims Adjuster (Former Employee) – 404 E Woodlawn, Hastings, MI – March 11, 2016
I enjoyed many of the people I worked with. This position opened opportunities for me to work with an Arson Investigator and gain a great deal of experience in this part of claims adjusting. I also managed a very large territory and worked with the largest storm & wind catastrophe in the history of my territory. Hastings Mutual is one of the largest farm writers in the state of Michigan and many of those farms were in my territory. I settled very large dairy, farm element and cat losses during my employ in this position.
Medical Claims Technician (Former Employee) – Hastings, MI – May 20, 2015
I liked working at Hastings Mutual. Many of my co-workers were rather stuffy, and long time employees who were very set in their ways. Lots of turn over in the claims department within the last year or so have had people on edge. A large number of supervisors in various areas of the claims department have recently retired or found other employment, so there is uncertainty as well as opportunity in the company. All in all it's a comfortable place to work, and the small town atmosphere is great.
Excellent on site cafeteria, free coffee, hot tea, iced tea and Crystal Light, on site fitness center, company sponsored weight loss and fitness classes
Small town has limited salary for most lower level employees.
Claims (Former Employee) – Hastings, MI – February 8, 2014
I thoroughly enjoyed my job until new management and VP's came in and switched everything up. You are told they want to retain their employees and there is room for advancement but that is a line of crock. They already know who they want for the opening and they make you feel like a fool, they will bring a hoard of upper management people into the company from out of state or another big company and switch the HMIC culture and run things differently. The environment is toxic and your job really isn't secure anymore. That company is all about who you know and not what you know.
Good friendships with co-workers
Healthcare sucks, absolutely no communication from upper management, be prepared for LOTS of drama & you will feel like you are back in high school
HR Generalist (Current Employee) – Hastings, MI – May 8, 2013
I have worked here for three years and truly appreciate the professional atmosphere that also stresses work-life balance and allows me flexibility when I need it. The people here are great, everyone is friendly and helpful.
Laid back but hard to move up within the company depending on your field
Electronic Documents Processor (Current Employee) – Hastings, MI – June 1, 2012
It's mostly who you know not what you know. People can be friendly but some senior members can be major micromanagers and even depending on your gender, this can become a problem. Lots of thoughtless dull work