About Havasu Regional Medical Center
At Havasu Regional Medical Center, we believe that we are here to serve our customers. Our customers' most basic expectation is to be treated with courtesy and respect. This commitment must be reflected in our behavior. We are committed to providing the highest quality of service. We will treat our customers with the utmost care and courtesy. We will – more... respect the privacy and confidentiality of the people we serve. We will ensure our customers' right to privacy and modesty by creating and maintaining a secure and trusting environment. When entrusted with a customers' affairs, we will treat all information as confidential. Discussion of these matters will be restricted to situations where the information is necessary to meet the customers' health needs. Our concern for our customers' privacy will help promote peace of mind and lessen their anxiety.
Promptly welcome your customers in a friendly manner, smiling and introducing yourself. Don't allow anyone to feel ignored. Listen carefully to what your customers have to say. Avoid interrupting people unnecessarily. Treat everyone as if he or she is the most important person in our facility. Rudeness is never accepted. Meet the customer's immediate need or gladly take him or her to someone who will. Apologize for problems or inconveniences. Thank our customers for choosing our hospital. Exceed our customers' expectations. Recognize that our customers have a sense of urgency and show them that we value their time. Customers are not an interruption of our work; they are our reason for being here. – less – More from ZoomInfo »
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Staff RN (Former Employee), Lake Havasu City, AZ – February 9, 2012
Working at Havasu Regional Medical Center
