Pros: decent co-workers and free lunches on occasion.
Cons: boring atmosphere, lousy pay, and overbearing manager
If I am completely honest with myself, Havertys was probably one of the worst jobs that I’ve ever had. There were a few good points, but in the end the bad outweighed the good.
Overall, I liked my co-workers. For the most part, everyone got along, and tried to help one another succeed. At times, it really seemed like we were a family. I also liked that they would provide lunch sometimes. Those were always good days!
Then there’s the bad parts of working for Havertys. The number one thing that made this one of the worst jobs that I ever had was that it was so BORING! Maybe it was just me, but I couldn’t find anything at all interesting about furniture or the furniture business. Also, the location where I worked was hardly ever busy. I mean, I can count on one hand the number of days where place was packed with customers. The rest of the time, you might get 2 customers per rep a day.
Another problem is the pay structure. When you get there, they start you off with a guaranteed base pay, $10/hr. at the location where I worked, while you’re training, and you get that for the first 60 days. Then after that, you go to 100% commission with a draw. That might have been alright if it weren’t for the fact that this location was so slow. During slow months, it would be next to impossible to make your sales quota if you are new (I’ll talk more about this subject later). There were reps who because of the draw, wouldn’t even get a paycheck at the end of the month. They were having to live off credit cards. It is absolutely ridiculous to me that someone with a FULL-TIME job is forced to – more... live off credit cards because the company’s pay structure is so horribly flawed.
Another thing that I couldn’t stand is how hard it is for new reps to make it with this company. Most of the people who were employed there had been there for many years, some of which were there for 20-30+ years. They already had a long list of customers who they could pull from when things were slow. The new reps on the other hand could only rely on who came through the door. Most of the people who came through were either coming in for one of the veteran reps or just paying a bill. That got so annoying!
I also didn’t really like how the place was managed. When I went in for the interview, the manager gave me the impression that he was the type of person who would help a rep out when they needed it, but also give them their space. This couldn’t have been further from the truth. He would literally just stand over people and watch them like a hawk. He seemed like some big ogre out on patrol to me. Half the time, I couldn’t even get through with a customer without him calling me over and asking what was going on or him sending some other rep to find out. It got on my nerves so bad! In my opinion, he spent way too much time out on the sales floor trying to get into everyone’s business rather than taking care of his own. At times, just his presence made the place unbearable.
Overall, working at Havertys was a dreadful experience, and I wish that I would have accepted a different offer. I just hope that this review helps someone else. If any one of the issues that I wrote about would be a concern for you, I would urge you to PLEASE reconsider working for this company! Only take this job if it is a last resort and you really need the money or only as a placeholder until you find something better, like I did. – less