Work Life balance is horrible, management is questionable
Technician II (Former Employee) – Honolulu, HI – March 28, 2017
A typical day for me is answering calls and logging issues, troubleshooting, remote accessing, directory upkeep and more. The job itself is not at all stressful its the people that I work with and the manager that I am under. My coworkers are very socially awkward people that have no idea how to talk to others or our customers on the phone for troubleshooting (we often get Directors that call us and managers and my coworkers do not know at all how to properly speak to them) and if not dealing with them then I have to deal with a bumbling idiot of a manager who doesn't have any prior management experience and also doesn't know how to help you and will throw you under the bus at any opportunity given.
1 Hour breaks from coworkers (Lunches), The Job is very good and easy
everything else but the job itself