Pros: company cafeteria and office cubicle was well stocked and good seating.
Cons: extremely cold office.
Learned about payments rejected from the bank lock-box payments. Understanding the PMS data to accept or reject payments manually.
Batching and Balancing accepted payments.
Rejection memos to correct insured/agents to return payments.
Scanning, Faxing, Printer, Ten Key machines used
Scanned, Indexed and Batched documents.
Sent out mail and interoffice – more... mail
Processed check req's for refunds
Entered ccd payments manually and balanced daily.
Responsible for maintaining and balancing payments received prior to policy being issued.
Entered data/comments in PMS (policy management system)
Labeled and filed file boxes for research.
My co-workers were very easy to work with and communication was positive.
There was really no hard part to this job. I enjoyed each day helping my coworkers and every task. Scanning was somewhat tiresome when a large amount was done in a single sitting. Otherwise, it was a great position. – less