Haylor, Freyer & Coon is seeking an experienced Group Benefits Account Manager with a focus on compliance as it relates to group benefits. The incumbent will be working under the direction of the Department Supervisor. Servicing both large and small clients, incumbent shall provide client support for the department including new and renewal accounts working closely with internal and external partners. Incumbent should possess a deep knowledge of ERISA/Employee Benefit law.
Essential Duties and Responsibilities include the following:
Conducts ERISA/Employee Benefit Compliance Audits with the client and creates a compliance report that outlines issues and suggestions for becoming compliant.
Works with new clients who may have compliance deficits to understand the extent of the issues, to prioritize those issues and develop a plan to address the issues.
Works with existing clients helping them understand changes to benefit laws, the implications to their plans, and how to take the necessary steps to be in compliance.
Meets with client HR to discuss aspects of the company’s benefit plan.
Gathers documents, organizes information and conducts preparation meetings with clients that are being audited by the Department of Labor.
Assist in administration of COBRA processing, 5500 completion, and other compliance related tasks for specified clients.
Produce written client and employee communication materials (e.g., letters, proposals, reports, spreadsheets, newsletters, bulletins, benefit brochures, etc.).
Prepare and support onsite client enrollment meetings.
Respond promptly to client requests for service/assistance.
Communicate on a professional level with insurance carriers and other vendors to address client issues in a manner that produces optimal results in a timely fashion.
Special projects as needed.
Coordinates and provides new and renewal marketing support as needed/requested.
Follow detailed procedures & ensure the accuracy of their work.
Maintain high standards and consider excellence a fundamental priority.
Communications and Education
Establishes partner relationships with subject matter experts in employee benefits laws.
Responsible for understanding legislative processes & tracking legislation relevant to employee benefit plans.
Creates & delivers presentations through HF&C and partnering organizations to educate the market on the legal aspects of benefits plans.
Assists consultants in developing compliance presentations.
Works with internal team to create white pages & employee communications based on client needs.
Reviews all compliance communication pieces to ensure content is accurate according to legal standards & requirements.
Creates “Compliance Alerts” for delivery to clients based on legal requirements whether new or as additional guidance is issued.
Educates and provides support to internal team members on benefits compliance issues.
Minimum of three years’ experience preferably in ERISA/employee benefit law or healthcare law.
Background and prior knowledge of health and welfare regulations.
Strong ability to lead others in project work.
Ability to read and interpret employee benefits laws & complex legal documents.
Highly self-motivated, achievement oriented with the ability to work individually & in teams.
Excellent communication skills, verbal and written.
Excellent grammar, verbal and written.
Good computer and keyboarding skills, spreadsheet ability.
Excellent customer service skills (friendly, courteous and helpful).
Detail oriented with the ability to summarize in layperson terms.
Knowledge of legal language and the ability to maneuver through and understand detailed legal documents.
Knowledge of how to read, analyze, and explain law and to translate complex ideas into easy to understand language.
Knowledge of employee benefits laws and regulations.
NYS Brokers/Agent license.
Successful applicants will join 200 employee owners in one of the Top 100 Independently Owned Insurance Agencies in the United States and share in their mission to “Deliver Quality Insurance Protection with Distinctive and Exceptional Service”. We provide a complete benefit package which includes medical and life insurance, short and long term disability, section 125 benefits, 401(k) retirement plan and credit for vacation time.