In my employment history, I had gained some manufacturing & distribution - logistics experience. When working for Hayneedle,as a temporary customer service agent, I was able to work as a team member but also draw from the previous distribution experience when communicating with the warehouse on shipments. This position proved to be a tremendous (and essential) experience within sales & service for visual and also hands-on experience in regards to the day to day activities of the warehouse.
In learning the consumer field, customers depend on great service through the company’s inter- office communications for support in loads information and delivery dates, especially for shipment that need to be rushed. The experience of working in both the call center & warehouse (together) was beneficial to me. Again, the experience I gained in the warehouse supplied me with that all around experience when communicating with staff members as well as to both the consumer and/or with the merchant.
not enough coverage on phones