Pros: good co-workers and a sense of helping patients
Cons: heavy workload and becoming attached to patients and death
I was a billing clerk for Home Health and Hospice. I billed Medicare, Medicaid, Private insurance and self pay for the patients. I worked closely with the nurses, CNA's and specialty therapists for billing purpose. I had access to medical records, doctor's orders and supply lists to enable me to bill properly. Attended classes annually to keep updated on Medicare and Medicaid regulations. Worked with Hospice in the planning of fund raising events and volunteer appreciation luncheons. I was responsible for maintaining Policy and Procedure Manual. I admired the people that went into the homes of patients and took care of them on a daily basis. I enjoyed my co-workers and became attached to patients just through the billing process. The hardest part of the job was keeping updated and informed of Joint Commission procedures and not knowing when they may show up and not knowing who they might come to, to ask questions or the possibility of being sited for something not being up to regulations. Everyone had to know their part of the process in order to make everything flow. Billing pulled all the information together as a summary for billing purposes.