Supporting Individuals In Their Home
Direct Support Professional (Current Employee) – Webster, NY – February 5, 2016
In the residential setting, a typical day included coming into work, punching in, reading notes, and signing over med keys. Full-Time are evening shifts and overnights; 2 or 3 per week depending on the home. Heritage Christian Service mission and reputation as a company USE to mean something !! NOT anymore. They hire pretty much anyone with a HS diploma. I've seen people who have gotten promotions that did not deserve it but with a high turn over rate like this company I'm not surprised. I would not recommend this job as a full-time, permanent position. Relief is better although you get treated badly and have no benefits at least you would still be able to somewhat have a life. This company would not be able to be ran without their relief staff so treat them better ! Full-time ?? Please pretty much forget it No job work/ life balance. It becomes tedious, redundant and mentally exhausting. RN's expect you to be experts at passing medication and treating the individual medically. The amount of responsibility they put on DSP's for little pay is atrocious and un-relistic. Management are lazy, shady and incompetent of doing their jobs. This a "family ran" agency. Meaning anything/ concerns the families have about their loved one is automatically correct; even if its a lie. Families of loved ones residing in a residential setting have too much pull in this company. HCS needs to revamp their agency or else its gonna be out of business really soon !! Understaffing, overworked, and un-appreciated staff will not stay too much longer !! YOU HAVE BEEN WARNED !!
Forming Relationships with the individual you support, taking them on outings
Everything. Bad co-workers, backstabbers, hostile environment, no benefits for relief