Heald College Employer Reviews

Dealing with different attitudes and behavior towards the students. I learned how to deal with difficult personalities, cultures. The management are straight forward in implementing the policies and procedures towards students learning and success. My co-workers are always there for help. The hardest part of the job is how to convince and lead the students – more... to accomplish their goals, dealing with slow learner or with learning disabilities. The most enjoyable part of the job is when we see students marching in the stage and receiving their diploma. – less

My experience at Heald college has been a positive one. Excellent benefits and financial compensation. Making personal changes for more balance in work/life time.

Highly productive, interactive, busy work day.
Enjoy working with students and staff.
Day goes by very fast

Great place to work. I loved helping students success in life. It was a business of saving lives.
However Since there is a for profit component to the university system, they tend to focus more on the money at times.
A typical work day starts with working with some amazing colleagues, However management and administration needs significant improvements.

Work schedule is not consistent and varies. Working 6 days a week is a norm and layoffs happen ever few weeks, regardless of what is being informed to employees.

IT is a social services/ sales environment. We must work a team to identify what motivates people to connect with employers and complete for gainful employment on the highest levels. We also network with regional employers and partner with them to fill entry level positions. Site and classroom visits enhance our connection and help us mentor adults – more... in soft skills, professional communication and career development/preparation. – less

Job outsourced. Since CCI bought Heald there were redundant jobs so our department was laid off. No notice was given at all.

Immediate supervisor was excellent, understanding, and encouraging. I did not experience a culture of "student as customer." But it is a for-profit school so there is a bit of that in the background.

Learning environment of adult students. Multitasking a must.The most enjoyable part of the job is helping students succeed.

Heald College, in celebrating its 150 year anniversary this year, is an outstanding place to work. Every day does not seem like work at all. The typical J.O.B. mentality is not found at Heald College!

Every day to serve the needs of our students is a gift, a privilege, an honor and an opportunity to positively impact the lives of our students!

The – more... local campus leadership is top notch and fosters both team and individual skill building. Elsewhere, bosses often hold back training. At Heald, leadership trains the next group of leaders! – less

A typical day working at Heald College was never predictable. It was rare to have a repetitive routine. This has taught me how to adapt to frequent changes in the workplace. There was three different departments within one department. Everyday I was assigned to the department that needed immediate assistance to meet deadlines. I learned how to assist – more... students and staff while performing additional duties such as answering phones, scheduling appointments, filing, and creating documents. I learned how to navigate through various programs and databases to answer student inquires. The management staff was very helpful and encouraging. I wanted to learn everything I can within the company and the management staff would not hesitate to teach me and allowed me to be the best I can be. My co-workers all worked as a team. The three different departments within our one unit was the Registrar's team, the Program Directors, and the Student Services team. We all worked together to get through the work day. The hardest part of the job was keeping your eyes and ears open to figure out who is leaving the office, who is entering the office and who is present but is unavailable while operating a computer, assisting students and answering phones at the same time but after establishing friendships with the staff their voices, schedule, personalities, and preferences became familiar and this made it easier to keep track of the staff. I enjoyed being able to use my strengths within the company which is multitasking in a fast-paced environment, paying attention to detail, communication skills, and organizational as well as learning new things about how the facility works as a unit. – less

Im a student as well as an employee. I would love to stay here at Heald love the work environment as well as the high pace sometimes high stress work load. I am only part time and need full time work

Management has no idea how to react to changes in industry landscape. They operate with a" too big to fail mentality", Business practices could sometimes borderline on unethical. Too many unqualified people in KEY positions. Work life balance is almost non-existent. They refuse to embrace technology or forward thinking. For example, while most companies – more... have either gone paperless or are making a push to do so, they still utilize actual calling sheets for admissions reps to reach out to prospective students. They try to manage by fear and motivate through a false sense of accomplishment. If you already have a job avoid this place. If you're not working, take their money while you continue your job search. – less

Overall,Heald is a stable company. The potential to challenge or pursue other career opportunities at Heald are few to none. My goal is to explore other companies that I can use my creative ability to pursue advancement with challenge in my career.

In this job I multi-tasked and did a lot of filing and inventory with files and books. I learned to maintain a clean orgainze environment and know how to keep things up to date. I needed to pay attention that nothing would be pass date as well. My co-workers all helped each other out so that we could get stuff done fast and well done with no mistakes. – more... The hardest part is that sometimes we did not communicate with each other and didn't know where one person left off. I really enjoyed it because I got to meet and realize how it is to work in an office with a lot of different people. – less

A typlical day at Heald College student services would start by answering phone calls from students to either let us know that they would be out or running late for the day. I would assist the program directors in setting up appointments to see students that wanted to change their classes or had any other issues. I loved my co-workers, we all worked – more... well together and were very close. One of the hardest part of the job was not to let students that were disrescpectful get to you. Always had to stay professional at all times. I enjoyed helping students that took their education seriously and the ones that come by at the end of the day to thank us for helping them. That was a great payoff. – less

Descent experience. Each department is help accountable for student retention and admissions. Can be stressful. Not the classiest students around.

While I attended Heald College, as a full-time student, I was able to work part-time after school each day that provided me with great experience. The career services through Heald College successfully placed me within companies, which I sincerely enjoyed working for. A normal day for me was assisting the accounting departments with the skills and education – more... I had obtained through prior experience. I learned different facets of accounting procedures and took great pleasure performing my responsibilites independently as well as within a team environment. The most enjoyable part of each job was the flexibility and the fun I had, while working with such great employees. The hardest part on some of these jobs was the slow pace, as I anticipated better challenges. Overall this was a very good experience for me. – less

Our department was disband due to the parent company decided they could do what our department did

It was a wonderful experience to help everyone with entering into the college life. Management was great, didn't have any co-workers. Hardest part of the job was the odd hours that were set up for me.