I learned a lot about the computer programs and pacs systems, I am able to figure things out easily on any system and great at teaching others and explaining how to use programs.Management didn't care about their employees and was not willing to back or fight for them.
The typical work day involved interviewing clients that were denied benefits for Social Security disability. My job was to file an application to appeal the case for review. Calls were answered throughout the day informing the callers if they would be eligible to file an application for disability. The most enjoyable part of the job was to win an appeal for the client. The hardest part of the job was to witness a client get denied an appeal win they were actually eligible.
Medicare/Medicaid Coordinator (Former Employee) – Lexington, KY – September 29, 2017
Getting approval for procedures that the company that we were doing their office guidelines. Working with my peers was great but it was hard when Medicaid would not approve procedures to help the patient. I am not sure if the company is still in business or not.
Supportive and Creative workplace, Freedom to take on what you want to
Research Assistant (Current Employee) – San Francisco, CA – August 1, 2017
HMA allows for a lot of personal decision making in terms of the projects you want to work on. Employees are encouraged to discover what area they are interested in and there are plenty opportunities for working on a variety of projects. The management style is a little too hand-off, though, so it can be difficult understanding wpecific goals for the week, month, quarter. etc..
Main Receptionist (Former Employee) – Naples, FL – June 17, 2015
I totally enjoyed working for Health Management Associates. I was the first person all visitors seen first, so a good impression was always required. I loved the interaction of different personalities daily.
I worked on the executive floor so greeted prestigious clientele, as well as answering the switchboard for 70 hospitals in 15 states.
Maintained awareness of corporate changes and media issues to effectively route up to 20 calls at one time.
Co-workers were always willing to help out when needed.
The hardest part of my job was calming irrate customers and doctors.
Great perks, provided with coffee, all types of medications such as Advil, Allergy relief, Lunch almost daily
I couldn't leave the switchboard without a backup, sometimes needed to just have a break, other associates were busy and i would have to wait for breaks
Worked in collaboration with patient, families, physicians, nurses, social workers, bereavement support counselors, pharmacist, chaplains, and volunteers to provide an individualized treatment plan and a peaceful transition. I enjoyed time spent with patients and families in answering their questions and concerns, and providing comfort and reassurance thereby.
Service Desk Analyst (Former Employee) – Naples, FL – February 19, 2015
Hostile, predatory work environment. Hostile and malicious management. Under federal investigation for alleged billions of dollars of overbilling, duplicate billing, etc… the list is long. After 60 Minutes did a documentary on the company, the work environment went steadily downhill. The company sold out to a much larger company, and then most of the upper management fled the country or went into hiding. The only reason I stayed with the company so long was because I honestly cared for our patients. The Compliance Department had to be involved with the ever increasing maliciousness, and degrading work environment. When they refused to investigate multiple serious allegations of the associates, it was time to leave. Working for such a broken company was a great experience though. I have so much experience in fixing things now. If I had worked for a well-oiled organization, I would not have gained so much experience. Daily, I worked long hours, under extreme stress, well above my pay scale. Whatever does not kill you makes you stronger.
review financial information for financial consolidation; learned so much that is so applicable to future positions; management was great to start but as changes occurred it became less communicative and more isolated from employees; enjoyed the atmosphere and my co-workers-I enjoyed going to work everyday; hardest part of the job was dealing with all of the changes in management and trying to respond to field concerns/questions without all the information; most enjoyable part was the people I worked with. I miss the interaction and fun we had
fun atmosphere, food at employee meetings, christmas pot luck and thanksgiving pie day
lack of communication from management; selling of the company and closing down
Human Resources Director (Former Employee) – Winder, GA – December 22, 2014
Barrow Regional Medical Center & Health Management Associates (bought out in January 2014 by Community Health Systems) was an excellent company to work for. They offered competitive benefits to all of the 60 plus facilities throughout the Eastern United States.
I worked with a really good group of people through good times and bad times. We worked as a team and helped each other when someone was in need of assistance. There were days when we would laugh, cry and be silent, but whatever the case we worked well together. The hardest part of my job was listening to my clients' describe how their disabilities affect them on a daily basis, by the end of the day we all would be mentally tired.