Management is the worst, no adequate training and lots of jealousy in the work environment. Supervisor will scold you instead of being professional about it and come talk to you.
Also, Skype is very big, if you ask the supervisor for help, and if they have a message on Skype then you're last on the list to get back to although it's about what the other person did on the weekend and new shoes (witness first hand, several occasions). The vibe is like a middle school cafeteria.
Holidays off and benefits (all though it's pricey)