Dedicated, laregly Veteran and ex-Military management and staff
Business Development (Former Employee) – Arlington, VA – January 22, 2017
The main focus in word and deed is to provide quality health care to Veterans and Military Service Members and their families. With a management layer and working staff that include many military-connected employees, there is a strong culture of dedication, integrity, and follow-through. The health care recipients are not just customers or patients--they are comrades in arms, so the company is strongly motivated to meet or exceed contract requirements and service levels. This culture pervades the company--it's a place where employees feel they can make a difference in the lives of those who protect us. With its recent purchase by a very profit-savvy company, Centene Corporation, things are a little unsettled, as they always are when a company changes hands.
Strong sense of dedication to patients-customers
Competitive culture can splinter the sense of cohesiveness, Some team member spend too much time avoiding becoming a fall guy and too little time working, This weakens the team's productivity by underming the sense of trust and teamwork.
Assist providers (Current Employee) – Rancho Cordova, CA – March 23, 2017
I process incoming faxes from providers who tend to Medi-cal recipients. We review the faxes and determines whether it needs an authorization. Once that has been completed the disposition will be faxed to the provider.
Sr Financial Recovery (Former Employee) – Shelton, CT – March 23, 2017
It was rewarding to help students that were having difficulties at home, school or in their community. I enjoyed working along the New Haven Police Dept. to refer students and their families to different programs within the community
Eligibility Coordinator (Current Employee) – Woodland Hills, CA – March 21, 2017
Overall, my experience with Health Net was knowledgeable. This was my first real job in a company where every day i learned something new. In my department which is membership, we always have something new to do and learn. With healthcare, procedures and guidelines change all the time, so it was us as workers to keep up with those changes. The most enjoyable part to me working here was how this job helped me grow up and mature. When I started here I was only 19, now i feel like i have a good grip of knowledge on healthcare and I have a better head on my shoulders in order to be a better asset to any company I work for in the future
Customer Service Associate (Former Employee) – Shelton, CT – March 20, 2017
This was a great position however when it comes to managment understanding your concerns with how your performance is being rated; they do not seem have repor. I loved my job and helping customer; however there are things that I have no control over when it came to insurance claims and timely submission and respone. Most providers called because claims were denied and they want to know. It was job to explain it and I did just that. Also; calls centers have a tendency to try and dictate you call time; which is impossible because they are not on the phone and they have no idea what you are dealing with.
Customer Service Rep (Current Employee) – Rancho Cordova, CA – March 17, 2017
A Typical Day at work is coming into work with a positive attitude and a smile ready to work. Work hard no playing around. The most important thing to do is take care of as many veterans authorizations as accurately as possible in a day. When help is needed a lead or supervisor will assist. The Job is easy but daily changes makes it hard to meet production.
You can easily lose your job because of life problems you have no control over
Senior Claims and Operations Analyst (Former Employee) – Neptune, NJ – March 2, 2017
With the slightest downturn in the economy Health Net tucked-tail and ran like cowards back to the west coast leaving a thousand career-oriented people without jobs. Moreover, they contrived ways to eliminate senior staff before officially closing so that they would not have to pay severance. Despicable.
Customer Service Representative (Current Employee) – Johnstown, PA – March 1, 2017
Not bad if you like being attached to a phone for 8 hours a day. It's hard to get paid time off approved, even when it's requested months in advance. New benefits were incorporated that aren't as good as you'd think they would be for a federal job. It is satisfying to give back to military members and their families, that is definitely the most enjoyable part of the job.
Military & Family Life Counselor (Former Employee) – Fort Hood, TX – February 28, 2017
There is a lack of concern about employee work/life balance. There was not health insurance or short term disability. There was a lack of opportunity for self-care. Did not provide quality support to employees.
Claims Auditor/Business Analyst (Current Employee) – Rancho Cordova, CA – February 23, 2017
I have learned to work all lines of business of commercial health insurance plans. I have also learned to perform correspondence, Internet response, Online support, ACA, Cap deduct, Foreign claims, In person 1 on 1 member services support for elderly members, mentor for the team, and now working as business analyst for government plans of Health net/Centene Inc. doing reporting for the enrollees and organizing plan of action for any deficiencies on Health Net's end.
It is very good environment to work, and i have gained a higher amount of knowledge at Healthnet.
The pay grade is low and the health insurance contribution is high