Health Plan of San Joaquin is a company that is only still around in due part of the state of CA. Internally the company is a mess and far behind other companies. They mainly use a tempt agency for hiring, simply so they suck the life out of the employee. If you make one mistake, they will likely term you during your first 90 days. The Director of CS has no idea what he is doing,and gets by, simply because he feels like he can bully people around. He is more consumed about his divorce. As a rep, if you are more then 30 seconds late from breaks, lunches or logging into work it's consider a tardy. Your only allow 4 tardies before you get a verbal, written etc... Training is a joke, and they expect you to be a pro and make no mistake after 2 weeks of training. The company has a high turn over rate and HR knows about this but doesn't bother to take a look into this. They look the other way. HR will post a job, but will not give you the courtesy of interviewing. They give the Job to someone they know. The pay is not worth the stress. As a rep your looking at $13-$15 an hour. They don't have an established process for documents. If the manger or management doesn't like you or, as a rep if you challenge them, they will do anything to fire you. So beware, if hired guard yourself and don't stop looking for a better job.
Horrible Director, Bad Management, Bad Training