It is very rewarding working with the homeless population. Some of the clients are grateful, others makes it hard to provide outstanding customer service. Management makes the work culture hard to deal with.
Client Service Representative (Current Employee) – Baltimore, MD – April 12, 2017
Working for this company is very rewarding however management can be very distant and at times non-existent. If you love helping the homeless and those that are less fortunate this is the job for you. Patience is key!
Loved working here, learned alot that I can now take with me to other company's or even to my own daily living. Both clinics in the Baltimore area have excellent staff who are always willing to help and work together. The CEO of the company is VERY involved in the clients as well as his staff and that's rare in companies as big as HCH. The clients are great, of course you'll have your run in with a few that aren't so pleasant at times but for the most part there great. I would recommend anyone to apply with HCH in would return if possible. I worked as a Client Access Associate at the WB location and loved it! Every job has it's faults but this by far was one of the best companies I've worked for, they definitely do carea great deal and it shows. The doctors and Case Management are always willing to go that extra mile for any client on any given day and that's what I loved the most about HCH.
Alot of internal drama but if your one that stays to yourself this wont effect you, Managers tend to leave there time out of the loop of things.
I was only at Health Care for the Homeless as a student learner, but in my short time everyone was very helpful and made everyday a great day. I was in the dental clinic and all of the dentists are very knowledgeable and love what they do which make it an awesome place for staff and patients.
I actually enjoyed working here because I was able to interact with a very diverse community.
Medical Assistant Extern (Former Employee) – Detroit, MI – September 11, 2014
A typical Day at work for me would be coming into the office making sure all of the exam rooms are prestocked for doctor and patients, communitating with the other staff reguarding our patient appointment scheduling for the day, getting patients charts organized and ready for Triage, Assisting doctor with patients throughout the day, Also clinical procedures were also performed throughout my work day such as performing Blood draws. giving injections, laboratory testing, charting into patients files as well as other duties performed by an Medical Assistant.
Employees are the glue, top management cause of atrocious culture
Billing (Former employee) (Former Employee) – Milwaukee, WI – January 4, 2013
Employees work hard without any appreciation. No cross functional colloboration, authorative leadership style, and segregation between management and staff, inconsistent employee standards, and low employee morale.
Gave an appreciation of working with homeless and healthcare
Medical Clinical Assistant (Former Employee) – Houston, TX – June 9, 2012
I learned customer relations with assisting and talking to the patients with their reason of visit. I also learned about medical organizing. Management was pretty lenient and flexible with concerns and/or hours. I barely had any co-workers, but when I did, they were easy to get a long with. Hardest part of job was having a lot of work to do in so little time. The job is the recognition that I received when recognized for my hard work.