Telephonic triage nurse (Former Employee) – Torrance, CA – March 19, 2017
As a telehealth RN, I assessed many different types of symptoms utilizing established and approved protocol guidelines. I learned a lot about different illnesses ranging from simple colds to bells palsy and myocardial infarctions. The culture was friendly. The hardest part was sometimes the overwhelming number of calls or high call volume.
Nursing Supervisor (Former Employee) – Los Angeles, CA – March 6, 2017
When I worked for HCP for many years I worked in Urgent care and as a Nursing Supervisor, It was a very busy job and always lots to do which I loved. The staff enjoyed their work so management was easy. I learned a lot from the Administrators and helped with the budgeting and setting up of the new UC. The Doctors were respectful to the nurses and MA and were a pleasure to work with. Skills wise I grew tremendously in my skills because the UC was a place that did everything from resetting a broken bone to cardioversion of a dysrhythmia. it was one of my most enjoyable jobs and the one that I most regret leaving.
when I left I didnt seem able to be rehired. It was taken personally
It was fast paced and loved the physicioans I assisted
Specialty Medical Assistant (Former Employee) – Long Beach, CA – February 13, 2017
Anything that had to do with ENT was me! I worked with two pleasant surgeons who I enjoyed assisting. The environment was fast paced, which I loved. I was a specialty MA, therefore was really easy for me to cross trained in different department like, Peds, neurology, and ophthalmology.
Management changed a lot from when I was first hired, they practice a lot of micromangament.
Medical Assistant (Former Employee) – Las Vegas, NV – February 8, 2017
I learned quickly that with hcpnv it was mostly about hitting numbers rather than quality work. I had a bad experience with a manager that belittled her employees. I disliked this the most. The company means well I'm sure if it but in my experience management could have been better.
Patient Support Representative (Former Employee) – Torrance, CA – January 16, 2017
Great teamwork and I met some of the best people and friends in my life through my experience working there! I would be thrilled to have an opportunity to work with this company again if given the opportunity.
Medical Assistant (Former Employee) – Los Angeles, CA – January 5, 2017
Great place to work, flexible if continuing your education with employee recognitions almost twice a month. Great place to work, the Staff and Doctors teach you in surgical procedures, highly recommend this place to anyone who wants to work for this company
Free lunches for events, Great Staff and management
Network Operations Representative (Former Employee) – Brooklyn, NY – December 27, 2016
The worst thing about job was the way the work was process and the access limitations because of the way things were done, time management was a big issue. So if you are interest in a position were you do not process any documents and basically answer phones and send internal emails to other departments to have work done than this is the ideal job.
N/A (Former Employee) – Garden City, NY – December 26, 2016
Nepotism, Low company morale, toxic culture, unprofessionalism, favoritism, incompetent upper management. Lack of communication. Lack of employee advocacy. No respect for professionals. Poor leadership. Employees are allowed to sabotage others in order to bring in their friends. Lack of support from upper management. Poor quality of care provided to members due to incompetency of upper leadership.
Nice building. Good IT team.
High employee turnover. Low PTO days. No job security.