Coordinator (Current Employee) – St. Paul, MN – May 12, 2016
Job is great and the company is really progressing. My typical day at work is researching new projects and activities for those I serve. My only issue is that our department's manager seems to be unaware of the difference between herself and the staff. She feels that if she is forced to work long hours, then the staff should be forced to as well. The only thing is we are hourly and can not work overtime.
I began volunteering on a weekly basis at HealthEast Midway sometime in September of 2015. I have been doing volunteer work in the patient billing department, where I have had the opportunity to work with the Epic software system. I have worked on workman's comp claims, selecting the appropriate documentation in order to support the procedure codes on the claims and forwarding them onto the insurance providers, recently I have been doing some trouble shooting and submitting claims to the secondary insurance providers. I am very grateful to have this opportunity to work with a manager who has went out of her way to help make my volunteer experience as valuable as possible how it pertains to my career goals.
The opportunity to gain experience, while working with a great group of people.
HR is terrible. I have no other way to put it. I worked as a Rad Tech and after close to no supervision, I was accused of working outside of my scope. I subsequently quit. I would not bring my family members to any of the clinics. The Radiology equipment is old and out dated, there are no current standards in place regarding radiation safety and certification, and they have rad techs performing lab testing. They also still hire X-ray Operators-big no/no and is not the standard anymore. Come work for Allina-great radiation safety program, organized, competent HR dept, qualified Rad techs staffed in all clinics/hospitals,and quality patient care. Healtheast is not a good place to work.
Nothing good to say about working there for 8 years
Unogranized and no standards/policies and procedures in place
Leadership Choked the Pipe - Resulting In Overflow Of Management
Staff Member (Former Employee) – Saint Paul, MN – June 29, 2016
There is way too much management and process at HealthEast, which is typical of large disorganized companies. Management tends to get in the way of people doing actual work and instead layer process and procedure on employees instead of trusting their best judgment. People tend to be pigeon-holed into very specific roles and know nothing about what goes on outside of their position.. Management tends to be ADD, focusing on something new... at the demise of everything else! Management also tends to not be consistent, you'll get a different story on the same subject from a variety of managers. They need to layoff half the managers and trim the dead wood left over.There's way too much bloat and process in the company.
Pharmacy (Current Employee) – St. Paul, MN – June 14, 2016
The Director in the department where I work aggressively promotes company values that don’t seem to match day-to-day events. For example, clear communication is preached in elaborate seminars while poor communication continues to be the norm. Valuing and respecting others is publicized in the company mission statement, or on framed motivational posters near the entrance, but undermining and belittling others seems pervasive. Everyone is told to make company goals their first priority and adopt a spirit of teamwork, but internal competition dominates. Worst of all, the most consistent violators of company values are the most highly rewarded.
Progressing Beautifully - Rewards for Upper Management/Leadership!
Medical Biller/Coder (Current Employee) – Maplewood, MN – May 16, 2016
In pursuit of earning a living at HealthEast I thereby obscurely accepted their right to command my work-life balance in intimate detail. I implicitly forfeited claims to self-direction and was typically barred from participating in the important decisions that governed my daily efforts. Trivial suggestions by employees are implemented in an attempt to appease the employee. Most of the employees lose any voice in how the rewards of wealth their own work helped to create is distributed. Especially, when it claims the company is progressing beautifully.
CMT (Former Employee) – St. Paul, MN – April 8, 2016
I left HealthEast after only being employed a very short time. I found out fast that this is a poor company to work for. VBI cards created by yourself are never acknowledged. Your supervisors are a joke. They care more about gossip and making sure they don't have to work. Supervisors at HealthEast are a waste of money and space. If you are a hard worker that goes above and beyond expectations, then keep strolling past any job opportunities this company has posted, you will be disappointed and embarrassed. This company promotes change and encouragement in creating new ideas to help the company. The only thing that I seen was a kiosk that sold you lemons.
Anonymous (Current Employee) – Minnesota – June 20, 2016
I find this work environment to be rather chaotic and inconsistent. Several employees are not properly supervised (held accountable) and allowed to overstep boundaries of professional behavior creating anxiety in fellow employees.This creates a problem getting employees to have a team approach as many wanted to distance themselves and work independently to maintain job security. Often acuity was not considered in the assignments and the expectations a bit unrealistic. Higher management seem a bit aloof and disconnected.
Anonymous (Current Employee) – Saint Paul, MN – June 12, 2016
I currently work with a manager who is willing to sacrifice the reputation of the facility and the wellbeing of its staff for her own benefit. I contacted HR about concerns about staffing levels and found myself suspended twice within weeks. The best way to get attention is to find fault in others. The workplace is toxic. Nurses and CNA's who are nurturing by nature have to endure unfair criticism while still improving the lives of others. It's not uncommon to see staff crying.
Assistant Manager (Current Employee) – Maplewood – September 28, 2015
I feel that I am just another employee in the system. I no longer believe that I am learning new skills in this job. Hardly a week passes when I'm not thinking about leaving this place. You really have to be fool to go for work for an employer like mine. I just wish more people could talk to us honestly. Our managers and directors are rewarded more than fairly. But good work and professionalism won't get you a promotion here. Putting in too many hours is pretty much the norm. Long-term business strategy tends to go too far off course because big organizational change has become commonplace. Real pride in the work we do is virtually non existent and turnover amongst the staff is at a all time high. Morale all over the work place should be much better by now.
Anonymous Worker (Current Employee) – St. Paul, MN – July 14, 2016
Employees are encouraged to send secret feedback to each other’s bosses in a system that operates like a brutal game of Survivor in which alliances are formed to tear down certain workers. It’s also a system that seems to treat people as robots and any life event, such as having a child, or personal tragedy, can get you put on a “performance improvement plan,” which is described as code for “you’re in danger of being fired.”
CNA - Certified Nursing Assistant (Current Employee) – Saint Paul, MN – June 9, 2016
A truly hopeless and evil, greedy company. Zero loyalty or gratitude of management towards staff. Backstabbing and low-life politics are commonplace. The corporate management is evil! Typical day consists of being micromanaged. No breaks. Co-workers have turned over with all the change and it is difficult to have a cohesive work group that supports one another.
Department Coordinator (Former Employee) – St. Paul, MN – May 29, 2016
If you want to act and work like a conforming robot, then this is the place for you! Good Luck! I worked so much overtime in this company for the 10 yrs. that I was there, not being able to see my children grow up and be with them. It wasn't worth it at all.
When I first started I received good wages but not anymore because of the ongoing pay freezes for the non-contract employees. Spread over time, the wage I started with seems low now. I guess that's how they draw employees in? Meanwhile the benefits keep increasing for non-contract employees, especially the health coverage.