Healthfirst is a great company to work for.
Pros: the pros would be paid lunches, bonuses, and family oriented environment.
Cons: some of the cons would be our quality department, and short breaks.
HealthFirst is a great company to work for. The only reason I am trying to leave is because I would like to leave Florida, and move to Atlanta. Everyone at HealthFirst is friendly and their primary focus is our members. The typical day of working for HealthFirst, staying busy from the time that I clock in, until the time I clock out. Breaks are ten minutes, which go by extremely fast, and lunch is forty minutes. They pay us for both, and they really take care of their employees. I've learned to not be afraid to move up and face challenges. Management has definitely pushed me to lead, and not always take orders. For example, when we get new representatives, the management typically have me help them, to prepare me for the next step on the corporate ladder. The hardest part of my job would honestly be our quality improvement department. I only say that because we have many locations (New York, North Carolina, and Florida) and our quality from those locations grade each call. One quality representative may say one thing, and one may say another. I think they should be more organized, so that more representatives can get a score of one hundred on their calls. Overall, Healthfirst is a great company.