not bad but not too good as well.
Pros: working from home, when no phone calls then u will be very relaxing
Cons: system slow, time limited, provider makes u frustrated sometimes with mean attitude, confusing about the regulation sometimes, lonely
As an Intake Coordinator, it is pretty relaxing, working as a telecommuter, staying home and taking calls. It can get very boring, or lonely sometimes though but on busy days, it does get quite tiring since you will be on the phone back to back.
There are many changes to the regulation of medicaid and medicare, and sometimes it gets really confusing. – more... Our system sometimes gets slow and freezing which is pretty frustrated when we are to take each call and accomplish each request to the minimum time possible. – less