Member Services Representative (Former Employee) – New York, NY – March 22, 2016
I loved working for Health First. They had really good benefits, raises based on personal performance, bonuses bases on departmental and personal performance. They have the best holiday parties. They have room for advancement and the positions offered daily challenges. I worked as a Member Services Rep. for 2 yrs and then I was offered a position within Medical Management that allowed me the option to work from home and the office. If I could I would work there again.
Great Benefits, room for Advancement, nice work environment
Medical Assistant (Current Employee) – Melbourne, FL – March 31, 2016
Health First is a good company benefits and pay scale wise. Most places in Brevard County don't offer as good pay or benefits. I don't care for the department that I am in however I love working as a Medical Assistant. There can be issues with management telling you one thing and then the next day its something different. I work long hours.
Senior Relationship Coordinator (Former Employee) – New York, NY – December 2, 2015
people get laid off with no justification or proof. Good people get laid off for no reason. HR department needs to be rebuild. The CEO do not know what's happening in the company. People that work hard and defend the interest of the company being laid off from HR. Senior Health Partner managers are doing what ever they want to fired good people and HR is not doing anything. Your job is not safe there. the last 6 months 8 people got fired from the department that I used to work including me working there for 9 years with Exceed expectation .
FIELD SUPERVISOR DRIVER (Former Employee) – NY – November 11, 2015
Busy work environment in the lower Manhattan. most of the job description involves being on the go. new site developments, different locations and event planning for business marketing due to the nature of the city. The company became number one in low income health insurance in the city of New York. and grew Quadruple it's size in a space of two years. The Unit I worked with was a response team designed to create Mobile office space for marketing representatives each driver assigned to the vehicle was a onsite Supervisor. a standard in the industry marketing stratergy, which later became a model for a new emerging enterprise for Health insurance companies in the industry..
Client Care Representative/Account Specialist (Former Employee) – Springfield, OR – January 4, 2016
Patient finance is a promising area, but this company won't be a winner. There's really nothing positive to say about about this company. Avoid at all costs. The CEO and the President of HealthFirst are two people I wouldn't trust as far as I could throw them. You can't learn integrity so I'm afraid this company is doomed to carry on as it is. This is most likely the reason that you employ such sub par people. Anyone with talent would never work long term for such a disgusting company. Do not work for this company, not recommended at all.
Decent pay and hours, decent job to start out however no job security whatsoever.
Terrible training, blames employees for mistakes not made by employees. This company will throw anyone under the bus, you cannot trust management.
PHLEBOTOMIST/LAB ASSISTANT (Former Employee) – Portland, OR – January 27, 2016
I began working for HealthFirst (then known as Metropolitan Clinic) when I was contacted by the Lab Manager, while I was still working at The Portland Clinic. She offered me a higher salary and a much better benefit package, so I accepted her offer.
I was able to fully utilize my outstanding phlebotomy skills, as well as become certified to do audiometric testing, there. In addition, once I was working at their Tualatin facility, I was responsible for all "chain-of-custody" urine drug screening collections, and related paperwork.
HealthFirst underwent significant managerial changes when they merged with several other clinics, and thus began a downward spiral, financially. This resulted in irregularities in the payroll, and the company has since dissolved due to bankruptcy.
I'm happy for the opportunity to learn some new skills in this position and for the many friends I made in my years there.
Support Coordinator (Current Employee) – New York, NY – January 13, 2016
typical work is compiling reports and running errands what I learned is I have to network with the correct set of people management seems lost at times, coworkers can be great as long as you keep your personal life out of work issues. hardest part of the job is the low wage enjoyable part is working from home.
Contract - Surgical Software System Admin (Current Employee) – Melbourne, FL – October 30, 2015
As a Contract Employee I am able to work remote, which is a boon. I am not privy to any political or red tape issues within the company due to the nature of my employment. Personnel and Management are always easy going, friendly and courteous. Excellent company to work for, with a grand, and still growing, list of benefits above and beyond the normal 401K and Health Insurance. The company cares about not only its own employees but the community around it. Work is compelling and continues to present new challenging and exciting tasks and experiences
I worked with some outstanding RNs. The benefits from Health First were competitive. I was in the older section of the hospital and I believe Health First did the best they could to maintain the facility.
Sales/Telemarketer/Customer (Former Employee) – New York, NY – October 9, 2015
As an ex employee of Healthfirst, I can share that I learned so much within a short span of time. The management team pay attention to your productivity and are quick to move you into rewarding opportunities as they arise. You are never lost in this company. There is always a leader that sticks their head out for you because they believe in you. It is very difficult to not do your best at Health First. The motivation and the rewards are endless. You are inspired to do well daily.
Promotions are accessible within a short period of time.
Depending on the position sometimes quotas are a must.
Unfortunately, the business closed after 10 years in the community. My boss, the owner was the best. It was a great place to work. The environment encouraged hard work, and hard work was rewarded, but it was also a relaxed atmosphere. It was a small company, so all the co-workers became close. In spite of our different personalities we found we all got along really well. I learned so much more than I would have, had the company not been an independent pharmacy. I learned book keeping and inventory management and had a voice in major company decisions. The hardest part of the job is handling an atypical problem with a customer. The nature of the business is sometimes seeing people at their worst. There were arrests we had to have made for customers not doing the right thing, and we were robbed. The most enjoyable thing was always learning. There is usually a better way to do something, and one of us would figure it out. Sometimes figuring out what happened with a prescription or the insurance claim could be like solving a mystery or putting together a puzzle. It was a lot of fun once we were able to figure out the solution.
Center for Learning was a great place to work and learn. In my almost four years working for the center, I realized how important and devoted my job was. Starting from management to all my co-workers were down to earth professionals.
The most difficult part of my job was the driving distance. The traffic was insane coming from Palm Bay to Rivercrest Plaza in US#1 in Melbourne for almost four years.
The most enjoyable part of my job was when classes were in session and I got to talk to the nurses and paramedics on their class breaks.
Sr Medicare Sales Representative (Former Employee) – New York, NY – March 3, 2016
Working at Healthfirst always felt like you were a part of something bigger than yourself. You were an integral part of a team at work and in your community. They believe in the employees are the company. They helped you to achieve your goals in self development and supported advancement within the company.
CM (Current Employee) – Rockledge, FL – June 6, 2016
Health First has leadership, organizational and communication deficits. Job security and consistent work flows/practices are lacking. There are no two days that are similar as the overall structure of departments are disorganized and have no written workflows or role patterns. Leadership lacks coaching abilities and promptly terminates or demotes without an explanation or coaching. Lack of consistency and outdated technology makes it difficult to perform proficiently in any role. Attrition is high dues to job dissatisfaction and poor leadership. Co-workers strive to do a good job but have no clear guidance to be successful.
Poor technology, inconsistent work practices, poor communication
Triage (Former Employee) – North Charleston, SC – March 30, 2016
*Great way to get your foot in the door, *management is very terrible, *co-workers are great, fun , exciting people to be around, *hardest part of my job is doing more then what I'm paid for, yes you want to be a team players but It would be nice to get compensated for such actions.
Intern (Former Employee) – New York, NY – September 16, 2015
I was given the opportunity to intern for Healthfirst and learned a lot through my experience. I was able to build long lasting connections, dive into projects, and make a positive impact on the organization. Overall, great company and welcoming culture.
Great company to build connections at; excellent internship program; the compensation is exceptional
Customer Service to the Provider (Former Employee) – Lake Mary, FL – May 2, 2016
Provider portal on the website does not provider the information the Providers need for the claims or HF, they never receive the claim. Claims being processed incorrectly. Paid and then they go back and take payment but the claim paid correctly. Poor Management when it comes to the claims area. They are adding on new procedures all the time but no one knows the correct answer when you ask a question about a claim to the senior team. They are getting a new system, watch out. Thousands of services forms submitted but not processed and the Provider keep calling and getting the same answer. Still Pending for 120 days.
Marketing Representative (Former Employee) – New York, NY – March 8, 2016
My duties consisted of targeting hospital, local clinics, and doctors. The service that I provided was low cost health insurance to NY residents in all the five boroughs. I will go business to business to acquired new members to offer them insurance.