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HealthFirst
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24 reviews

HealthFirst Employer Reviews

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Co-workers
Senior, Business Analyst (Current Employee), New York, NY – April 29, 2013
Decent company to work for.
Most departments aim to work together towards a common goal
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Great temporary job
Support Analyst (Temp) (Former Employee), New York, NY – April 25, 2013
Pros: great pay
Cons: temporary
Learned a lot about formulas in Excel. Great fun group of people!
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Productive and Rewarding
Fleet & Warehouse Manager (Former Employee), 100 Church Street NY, NY 10007 – April 24, 2013
Pros: professional environment
Cons: small bonus
In my previous position, there was no "typical day".

Arriving to the office, I would check roughly 40-50 emails regarding my teams assistance, call outs, and last minute requests.

I would formulate a "game plan" from the previous day in order to be ahead of whatever was thrown at me. The game plan would be emailed to all my employees.

I was the go – more... to guy at work. No matter what time or day, everyone could count on me to get it done. – less
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Inconsiderate place
Member Service Representative (Former Employee), FL – April 17, 2013
Pros: 40 mins lunch
Cons: 10 min break, inconsiderate management
HF is extremely busy. Phones are constantly ringing. If you aren't a phone person this place is definately not for you. Low pay! If you want to take a day off they give you hell. They don't even reason with you. They don't care if it's a family emergency! Definately not understanding! The only good thing that HF offers is cheap health insurance.
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Employee Oriented
Data Clerk (Current Employee), Telecommuting – March 15, 2013
Pros: telecommuting
Cons: time lapse
Great benefits, great collegues, very hard work, yet fulfilling. Managment could use some work. Overall a good company to work for, they have many programs for advancement and education.
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The company was fair minded and innovative. Theywould liisten and try to work with you. Some opportunity for advancements
Senior Medical Claims Examiner (Former Employee), New York, NY – February 21, 2013
Pros: upper management worked with you and listened to new ideas.
Cons: it was too close to the world trade center as the off site was at 123 williams, near fulton street.
I worked with all with all lines of business,and was responsible for the entire Child Health Plus line and helped with the aged inventory.My Manager gaveme more responsibilities then other adjusters.I worked with professional individuals, that came to work.
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Jawb – March 22, 2013

Needle in a haystack

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Great work place
Sales Trainer (Current Employee), New York, NY – January 22, 2013
Great work place, great people, learned everything I need to know about health manager care organization.
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Managed Care
Marketing Representative (Former Employee), New York, NY – January 16, 2013
Responsible for the day to day management of the sales. Healthfirst is truly dedicated to providing their employees with hands on training in order to ensure that they are equipped to perform the job at all levels. The training that I received at Healthfirst groomed me in this industry.
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over worked and less money
Medical Assistant and nct (Former Employee), 4504 boat club rd #800 ft worth tx 76135 – January 9, 2013
angry pt and very busy, you can learn alot of things here ,managements to busy, co workers are great, the job is not hard just stressfull, helping patients
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Healthfirst values its members and employees with the highest regard
SR. HR RECRUITER (Current Employee), NY – January 4, 2013
Pros: learning opportunites, career growth, fun environment, accoutabilities
I praise this company every chance I get. The respect, autonomy and career growth is evident from day one. There is a stong mission and value system in place and Sr. Management supports and provides many health related, fun and philanthropic opportunites for staff.
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Very stimulating workplace
Multi Cross Trained Radiologic Technologist (Current Employee), Melbourne,Florida – December 26, 2012
Being a Multi-Crossed Trained CT technologist is very rewarding and stimulating. Being able to practice both CT and Xrays, there's never a boring day at work. From general radiography to OR to CT procedures, it's always a challenge to exercise your flexibility and potentials to be able to meet your responsibilities. At the end of the day, it's always – more... nice to think that in one way or another, you made a difference not only in your patients' lives but also with your colleagues. – less
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Healthfirst is a pretty heartless place to work
Human Resources (Former Employee), New York, NY – December 3, 2012
Pros: your coworkers are generally good people
Cons: no job security. incompetent directors. hr does nothing to help the situation.
As a corporation they are an ungrateful and ruthless bunch. When they need to change the organization they allow their department heads to cut jobs and terminate good employees without severance or a good reason. Upper management relies totally on department management for everything, giving the department management power to terminate good workers – more... who may be critical of them. "Safe meetings" conducted to gather suggestions for improvements are not safe. Departmental meetings are conducted by a director who speaks in an unbroken monologue and you don't even get to contribute. Their program to develop the average employee is a joke. – less
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Productive and rewarding place to work
Member Service Representative (Former Employee), Lake Mary, FL – October 16, 2012
Pros: customer service appreciation days which includes free lunch
Cons: short breaks
 Receive, document and respond to all member contacts including member inquiries about Plan benefits, policies and procedures
 Investigate and resolve member complaints and concerns in cooperation with Provider Network and other Healthfirst departments.
 Provide ongoing education and support to membership in regards to Plan benefits, policies and – more... procedures. – less
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Well Diverse Working System
Member Service Representative (Former Employee), Lake Mary, FL – September 5, 2012
Pros: 40 min lunch, health benefits, cubicle for privacy and space
Cons: 10 mins breaks
A Typical Day Was very Well Driven By Customer's And
Phone Interaction , I Learned the In and Out's Of Medicare
Management provided Adequate Support For Learning and Growth as Relationship with company grew . Co-workers generally were always available for assistance , The Hardest part of the Job was Adapting to the for to Guidelines and rules The Medicare – more... system operates by, The most Enjoyable part of my Day was making sure a Survivor or Participant was satisfied with the level of service our company provided – less
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Great place to work in healthcare
Program Manager/Analyst (Former Employee), New York, NY – August 30, 2012
Great organization. Just not the right fit, insurance.Nice office great values and good staff. Great place to be if you wish to build a career in healthcare.
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Productive work place
Medical Orientation Representative (Former Employee), New York, NY – August 26, 2012
In Healthfirst I learned a lot about insurance and diferent types of medicare for senior citizens.
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Assit. members with there request and club policies
Member Services (Current Employee), Melbourne Fl – August 14, 2012
Pros: health insurance
Cons: working on the weekends.
Provide tour of facility to members as well as potrntial members.
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Wish i was still there
Member Services Supervisor (Former Employee), New York, NY – August 2, 2012
Pros: excellent benefits
Cons: no cons
I left due to relocation, excellent benefis excellent pay. enjoyed my time there.
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Productive and enjoyed working with my team
Medicaid Coordinator (Former Employee), New York, NY – July 2, 2012
Pros: worked with some wonderful people
Cons: half hour lunch, five minute grace peroid when it came to being late, we had to build our pto hours daily and medical and dental insurance was costly.
A good company to worked for, but lousy sick time and PTO hours and didnt have job security
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Poor training and low integrity of management
Provider Network Account Manager (Former Employee), New York, NY – June 3, 2012
One of the worst companies I have ever worked for. The culture on this company is very poor and demeaning. No proper training is provided and manage under crisis mode is a typical day to day operation
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About HealthFirst

If you want to be first in your field, it helps if your owners are first in theirs. Owned by some of the most prestigious hospitals – Read more