Clinical Review Nurse, Houston, TX - June 11, 2017
I worked at HealthHelp for almost 4 years and it was ok at first because the previous manager had great leadership skills, but when that manager left everything changed. The pay for Nurses is horrible and not compatible for Nurses like other alike companies, but I decided to give this company a try anyway because of the close proximity to my home (18 minutes). Please just keep in mind they ONLY give raises every 3 years. Overtime is scarce and when it is available it's given to certain Nurses only. The current management team is unprofessional and goes by the "favoritism" method. They will assign you to the most demanding and stressful duties if you're not one of the "chosen" ones. The telephone queue is horrible, as soon as you hang up with a caller another automatically comes in without you being able to take a breath. When a new policy about the reviewing process is implemented, you will get a 30 minute trading and forced to sign an attestation stating you are 100% understanding of the information that was just "inadequately" given to you. Nursing management is unwilling to listen to you when you do attempt to voice your concerns because their trying to save themselves from any blame. The moral is low and there's no attempt to increase it. I could just go on and on about why this is a terrible place to work especially for Nurses, but I would never stop writing. I actually tried to talk to management before resigning to no avail. I just had to get out of there. Just know you've been warned about HealthHelp.