horrible place to work, not worth applying to.
CSR - Customer Service Representative (Former Employee) – East Greenbush, NY – January 31, 2016
I have worked in customer service over 15 years in various jobs, and all I can say about this company (East Greenbush, NY location) is it just a large sweatshop trying to act like they know what they are doing and don't really have a clue. Lousy pay, benefits are a joke, you supposedly get two weeks of vacation a year and yet can't even get a couple of hours off for a dentist appointment without it become a big mess between HR and management. Supervisors are a joke, they hire people without any managerial experience and then shove stupid rules down the throats of the employees while dangling the idea of a "bonus" which no one can achieve due to their own "fuzzy" math on your personal stats! The turn over rate is just astounding but not surprising, since new employees finally see what is going on and get the heck out as quick as they can. Of course they are hiring just about anything that can walk through the doors. My best advice is do not ever apply here, just move on to Maximus or somewhere else, this place is not worth it.
bad pay, bad benefits, bad management, need I say more?