Pros: being rewarded with a variety of fun things.
Cons: having to deal with coworkers, who didn't want to do their jobs.
Best part of the job was resolving a customer's issue. I learned a wealth of Healthcare information. The job encouraged & pushed me to take advantage of their on hands training. Taught me how to process claims for both UB & 1500. The hardest part of the job was not being able to make all the customers happy, especially the elderly on Medicare.