eligibility and billing representative (Former Employee), Endicott, NY – December 16, 2012
Pros: good pay, flex time.
Cons: poor management of the employees, quality control reviewing all employees work daily
Management is poor and lacking professionalism. Endicott facility tries to run without corporate headquarters involvement or knowledge of the unprofessional antics that are going on and treatment of the employees. Attitude is they are above corporate. Employees and management can't get along. Policies and procedures are not updated so any new hire will – more... be trained on old procedure then get written up. Employees will tell new hires that they need a certain quota for the day to get you to do their work while they surf the web. Hardest part of the job is keeping up with quality control always reviewing your work and finding every mistake you make and every employee whether new or a 30 yr veteran gets written up on daily, very stressful. Most enjoyable part of the job was the end of the day! – less