Wish I never worked there - hostile work environment
Applications Specialist (Former Employee) – Renton, WA – February 25, 2018
If you're not with the in crowd you're out. Management was horrible was there 6 months and only received a 60 day review. Training with management for new role non existent. Promises made and never kept. Manager couldn't keep her hands to herself - always poking if you were in need of correction.
Medical Assistant (Former Employee) – Des Moines, WA – June 13, 2017
HealthPoint is a great company to work for. This is a Community Health, so you work with some of the most fun and sometimes the hardest patients. Working here I was able to create good work relationships which created for a pleasant work atmosphere.
Dentist (Current Employee) – Kent, WA – April 11, 2017
Typical work day includes running two chairs. One for operative(extractions, restorations, endo, or hygiene) and another for exams. In a 10 hour day you are likely to see about 2 patients per hour. You are able to determine what you want and do not want to do. Example-many dentists do not do extractions or root canals or pros and do cleanings and fillings only. The compensation system is poorly designed. It is based primarily on experience and not the practitioners abilities. For example-dentist 1 may do molar endo, surgical extractions and dentist 2 may not do endo or extractions at all. Dentist 2 has 20 years experience and is compensated at a significantly higher rate than dentist 1 who may only have 2 years experience.
Long lunch break, easy schedule that is determined by practitioner
administrative (Former Employee) – Renton – October 24, 2016
Employees care about the people/patients they serve. Dedicated, committed staff. Competitive/fair pay, GREAT benefits including ability to accrue lots of PTO, Employees really work hard for the patients they serve. Good growth opportunity for those that want to give back to their community and work hard. Executive management are really dedicated, sincerely care.
Diverse patient population catered to by in-house interpreters.
Medical Assistant Coordinator (Former Employee) – SeaTac, WA – May 31, 2016
The most challenging part of this position was coming in while the Medical Director was on maternity leave. Unfortunately she was not a part of my hiring process and felt discluded. Thus making for an awkward working environment. Thankfully, after meeting with her one on one we were able to develop a personal rapport that enabled us to work cohesively and productively.
Entry level position that enabled me to obtain leadership and supervisory skills.
Pharmacy Technician Float (Former Employee) – Renton, WA – July 9, 2015
Schedule changed and being a float technician learned a lot and was able to work at all the pharmacies(pharmacies, refill center, community pharmacies) However, the management handled all situations badly and wish things could have been handled better.
Great staff and even knew patients by name even as a float tech
DENTAL CENTER ASSISTANT MANAGER (Current Employee) – Auburn, WA – May 12, 2015
A typical day at HP is BUSY! Its a team environment that is non stop for patient care. Management is easy going, and willing to accomodate time off when needed, approachable to all. We strive to keep a team environment, the days works so much better that way. The hardest part about my job is that we cannot help everyone. We try and help as much as possible, but due to the high volume of patients with Apple Health its honestly impossible. The most enjoyable part of my job is the gratitude of those patients who we can help out.
Medical Interpreter (Current Employee) – Kent HealthPoint – April 7, 2015
I love my job as an interpreter because I am able to help patients receive the best healthcare possible when they do not know what type of services they may be eligible due to the language barrier. I am a team player. Always punctual. I enjoy leaning new things. ?I have great communication skills. The hardest part of my job would be that I never leave things unfinished, i like to finish all my work in a timely manner. I truly enjoy working with people from different cultures.
Assistant Health Center Manager (Current Employee) – Auburn, WA – October 7, 2014
When faced with continued growth due to Healthcare Reform, HealthPoint did what they could to adapt. Added positions to help alleviate pressure within different positions; client services representatives, front desks, assistant managers.
Can be flexible with schedule
Needs more standardization among different clinics
Certified Medical Assistant (Lead in Training) (Former Employee) – Des Moines, WA – August 19, 2014
Working at Healthpoint was a great experience. A typical day at work would consist of huddling with a provider first thing in the morning. Huddling helped us in the way of knowing what the patient needed before the patient showed up. For example, if a patient was in need of a service we would provide it. Like requesting medical records ahead of time, medication refills or if we needed to set up for a procedure that required a collection of urine or a lab draw we would mark it next to the patients name for the front desk to collect the urine sample. What I learned from Healthpoint is that communication is key, between patients and doctors and our co-workers. At Healthpoint we had a team MA that helped with indirect care like tasks, medication refills, assist with rooming patients if a provider/ma was running behind. Working as a medical assistant is very satisfying. I loved being around so many different people and being able to help them feel better. It was also a hard part of my job, because everyone needs something different and sometimes its hard to please everyone, but I try.
Typical day at work, i came in a hour early to open the clinic make sure that everything is perfect for when we open to the patients at 5pm.
I learned quite a lot working for health point, my medical terminology and ways to work with patients, just for starters, i could go on about how my experience was at health point in great extent.
My supervisor was one of the best, not only did she play her role as a supervisor but also leveled with you as a friend in a professional manor, making you feel more comfortable in the work zone!
I had a bunch of great co-workers who taught me so much about what they have learned, got to work with fire-fighters, EMT's and the amount of knowledge i gained is priceless!
Hardest part of my job was probably leaving at the end of the night because i loved my job so much i just wanted to be there all the time, everyday its something new!
The most enjoyable part of my job is when i discharge a patient and they have this smile on they're face like we just became best friends, and i helped them so much, and i honestly love when they come back because i get to do it all over again!
Health point has so many benefits, discounted lunch was one of the great ones !
How early they closed, i wish it was opened longer so we could work more!
Call Center Scheduler (Former Employee) – Renton, WA – January 17, 2014
It was a great place to be. Always fun and the whole building did something special for every holiday, but the Call Center was like the red headed step child of the entire administrative building. The manager was the worst. She had little compassion for personal problems and maintained impossible attendance policies that no other department had to (5 tardy's OR absences per YEAR).
Healthpoint was a very positive environment full of therapists who had a passion for helping everyone. Not only were they passionate about helping their patients, but they all helped each other and the students to succeed. As a student, this was my most challenging clinical, but I learned a multitude of information about Occupational Therapy and what kind of COTA I want to be.
Medical Assistant CMA (AAMA) (Current Employee) – Auburn, WA – June 18, 2013
a Typical day is very busy with patient care. I have learned how to manage patient flow and how to perform many skills I had learned in school plus much more. The hardest part of the job is knowing what each provider prefers while assisting, each one does it a little different. The hardest part of the job is when you fall behind in your day and there are not enough rooms and patients get upset with you. you are the front line so your hear about it first. I love when a patient tells me I made them feel better or thank me for listening. being appreciated by my co-workers
dental coverage is 100 paid for, 27 paid days off a year. often thanked with free lunch