Patient Coordinator
HeartGift Fort Worth - Fort Worth, TX

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HeartGift Overview

Each day, hundreds of children around the world are born with life threatening heart conditions. Children born here in the U.S. receive immediate care and go on to live long and healthy lives. In many countries outside our borders, adequate care is simply not available. For children living in third world countries treatment is either completely unavailable or critically inadequate, resulting in the deaths of thousands of children each year.

The HeartGift Foundation, comprised of pediatric surgeons, cardiologists, anesthesiologist and physicians, is dedicated to providing life saving heart surgery to children with no other access to cardiac care. All participating physicians donate 100% of their time. All medical services are provided at no cost to the child’s family. The HeartGift Foundation assumes financial responsibility for necessary hospital, medical and prescription expenses in addition to coordinating travel, housing arrangements, meals, translating services and other miscellaneous incidentals for each child.

Fort Worth Chapter

Fort Worth is the fifth and newest chapter in the HeartGift family. Currently, the Fort Worth Board is focused on developing funding, operational structure and community awareness. Our goal is to steadily build the organization so that it can ultimately support one patient per month.

In these initial stages, the role of Patient Coordinator is vital to our success. As we continue to expand HeartGift Fort Worth in the coming year, it is our expectation we will hire an Executive Director to oversee the day-to-day operations. While not guaranteed, there is a possibility that the candidate hired to fill the Patient Coordinator position could grow into Executive Director role.

Job Description
HeartGift Fort Worth seeks a contract Patient Coordinator responsible for supporting patients served in Fort Worth Texas. HeartGift Fort Worth anticipates bringing four patients to Cook Children’s Medical Center for open-heart surgery over the course of 2013. Each patient will require up to seven weeks of part-time contract staff support including hours outside of traditional office hours.
Compensation: $2,000 per patient. No additional benefits.
A non-exclusive list of responsibilities includes:
Medical Liaison
Provide staff support for HeartGift Fort Worth’s Medical Selection Committee as it works to identify children for surgery.

Assist as needed to communicate selection decisions to referring sources.

Once a child is approved for surgery, work with the referring source to acquire necessary travel visas for the child and his or her caregiver.

Coordinate travel for the child’s arrival to / departure from Fort Worth.

Schedule and attend all medical appointments.

Notify medical service providers of pertinent calendar dates, i.e. patient’s arrival, cath procedure, surgery, etc., and keep them informed of child’s health and social condition.

Request copies of all medical reports for the child’s referring physician. To be provided to the child’s caregiver upon return to their home country.

Host Communities
Identify, recruit, and train a host community for each child served.

Provide host volunteers with times of travel, medical appointments and corporate angel / donor / and PR events.

Ensure adequate volunteer support and translation services at all times and for all events.

Maintain daily contact with the host community and assist as needs arises while a child in their care.

Administrative
Communicate on a frequent basis with the Fort Worth Board, volunteers, and Foundation staff, providing social and medical updates on children while in country.

Assist to secure media coverage and to set up interviews with physicians, host families and patients.

Coordinate signatures of all necessary releases (medical, media, OR observers).

Maintain current contact information and volunteer records in the HeartGift Fort Worth database.

Maintain current contact information for all medical service providers in the HeartGift Fort Worth database.

Qualifications

  • Experience in a medical setting and working with medical professionals.
  • Comfort with diverse communities of faith.
  • The maturity, demeanor, ethics, and standards to be an effective and respected representative of HeartGift Fort Worth.
  • Ability to perform usual office functions, including driving his/her own car, and occasionally lifting/moving up to 20 pounds.
  • Knowledge of children’s heart health issues in developing countries would be a plus; personal commitment to the HeartGift mission is essential.

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