Heartland Automotive Employee Reviews

Found 102 reviews matching the search
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Great place to work
Assembly Worker (Current Employee) –  Lafayette, INJune 22, 2017
Its a great place to work if you want second shift.Everyone is really nice and the supervisors help u as needed.You can get alot of overtime if you like
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Horrible and inconsistent Hours
Automotive Technician (Current Employee) –  Centralia, WAJune 1, 2017
Jiffy Lube is the type of place that if your working and the labor to profit percentage is to high you will get sent home. Im lucky if i get to work at least 20 hours a week. The bosses at my particular location abuse there power and can be verbally abusive.
Pros
you get one free oil change a month
Cons
Hard to get over 20 hours a week, Bad Management
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mangement/techs
OPERATIONS MANAGER JIFFY LUBE (Current Employee) –  1640 w foothill blvd upland ca 91786May 20, 2017
a typical day at work is balancing different aspect of the job. This consist of anything from retail management to developing new employees and creating a firm work schedule for employees. High turn around rates for management. Work place culture was always great for me. Working under all types of weather was the most challenging. Hot summer days and doing tire rotations under the sun was always a challenge. The most enjoyable part of the job was meeting new people.
Pros
discounts on automotive service, Oil changes/tire rotations ect
Cons
High stress level for mangement and high turn around rates
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Great franchise to gain experience in the automotive industry.
Assistant General Manager, Key Holder (Current Employee) –  Danbury, CTMay 14, 2017
Heartland being the largest franchise of Jiffy Lube, invests alot of time and money into their employees and especially their managers. they have plenty of room for advancement and will teach you everything you know. I quit because i moved to Oklahoma and they do not own any stores here but in the future i would go back no questions asked.
Pros
benefits, vacation, great pay
Cons
expectations are very high
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Where do I begin
General Manager (Current Employee) –  Seattle, WAMay 7, 2017
Pay is horrible, insurance cost $1300 a month for a family . Even if u are hitting your stats for the period, miss it one week, work your day off. BS
Pros
Employees
Cons
Poor upper management, DM is a joke, Ceo has no clue how to run a business, never enough inventory, then they blame you for the lack of sales.
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Too much pressure to increase sales in a drive-in business
Operations & Service Manager (Former Employee) –  Madison, WIApril 27, 2017
The work day typically consisted of performing service on customer's vehicles on a first-come, first-serve basis, cleaning the service bays and customer waiting areas, and attempting to entice passing motorists to come in for service. There was a lot of pressure to upsell the customer, attempt to get them to purchase a higher level of service than they asked for. Management was constantly applying pressure to increase sales while attempting to save money by neglecting the facility and equipment. Hardest part of the job was attempting the upsell to reluctant customers (I don't care for this tactic and don't want to have it done to me, so I am not comfortable in doing it to customers.) The best part of the job was the customers themselves and the other employees.
Pros
Good customers, especially the repeat customers
Cons
Middle management, pressure to increase sales
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Great place to work
Assistant Manager (Former Employee) –  East Meadow, NYApril 23, 2017
I loved working for heartland it was a great opportunity to make money and take care of my bills. I would definitely recommend working for them if your seeking employment
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Heartland Automotive
Assembly Line Associate (Former Employee) –  Lafayette, INApril 19, 2017
You will work a lot of hours. The team leaders don't help much. They stay understaffed and don't care if they overwork people and they promise things but never do what they say, but the pay isn't too bad with all the overtime you'll get.
Pros
Many Hours
Cons
No life
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Good Company
Senior General Manager (Former Employee) –  Round Rock, TXApril 3, 2017
Good company to work for, they give you the tools needed to be successful. Great employees who show dedication and commitment. If you like interacting with people then this job is for you.
Pros
great team atmospere
Cons
low pay for technicians
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Easy work
Assembler/Production (Former Employee) –  Greencastle, INMarch 31, 2017
Long hours but very good pay. The management team was fair to everyone and their scheduling requests. Strong associate relationships with management team.
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terrible communication from managment to employee
Machine Operator (Current Employee) –  Greencastle, INMarch 28, 2017
On any given day the production number can increase or decrease, and management won't keep the operators informed. The upper management of the company puts together big presentations and always talk of employee equality, but there is a clear gap between each position and what they are able to get away with.
Pros
good health insurance, clean and orginized
Cons
no raise for knowlage, no pay for manditory summer shut down, poor job communication
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Worst place to work
Lube Technician (Former Employee) –  Kansas City, MOMarch 27, 2017
No one knows what they're doing they blow up motors because they're morons and don't put oil in the cars they try and upsell and don't actually do the work you should be put out of buisness
Pros
Non
Cons
Everything
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Not bad for the most part. Except for management.
Slush Mold (Former Employee) –  Greencastle, INMarch 10, 2017
Was an overall good place to work except for the management. They're terrible. They aren't very understanding when it comes to family or taking time off. And if you take a day off or miss a day due to illness, chances are they'll constantly ride your every day after that. Even if it's for a doctor's appointment, court date, doesn't matter. They're not very considerate.
Pros
Good checks, good food service at work, plenty of overtime.
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Pretty Decent Job
Closed mold inspector (Former Employee) –  Lafayette, INMarch 7, 2017
I worked at Heartland Automotive for almost 7 months and I would love to go back. The Team leaders and Lead operators are all so awesome and they wont leave you to do the job alone unless you, yourself are 100% sure you have it down pat.
Pros
Decent pay rates
Cons
Long hours
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Good place to work at.
Lead Operator (Former Employee) –  Lafayette, INMarch 5, 2017
Poorly managed. Hard to keep steady balance of good workers do to the lack of training. Hours are not set. So one day you can get out of work at 1 and the next day 5.
Pros
Easy work
Cons
Doesnt value employees
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Awesome
Automotive Technician/ Services Specialist (Former Employee) –  Monroe, LAFebruary 21, 2017
its a good job to get your feet wet in the automotive industry. They teach you about safety and how to work with a crew and mange your time. Its just a AWESOME job!!!
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Ready for new career
General Manager (Current Employee) –  Alexandria, LAFebruary 19, 2017
Been with company almost 4 years not what I thought it was going to be, I like the people I work with, some good days and some bad
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District Manager Sucks
Assistant Manager (Former Employee) –  Olympia, WAJanuary 23, 2017
If you want a job where you wonder every day "do I still have a job" or "wonder what they are angry about now" This is the job for you. If you like taking static all day long from supervisor(ESPECIALLY THE DISTRICT MANAGER) who are not on the same page as the rest of the company or other store managers. This is the drain life hole for you. STAY AWAY.
Pros
You get to work on cars
Cons
Stand in rain holding a sign, Managers are never on the same page, Take MAJOR STATIC from a District Manager and Store Manager who do not know much or just do not care
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poor place to work, low compensation
General Manager (GM) (Current Employee) –  Tri-Cities, WAJanuary 17, 2017
Heartland automotive is an okay place to work. If you are lower then a manager (part time)you only get 15 hours a week. Or less. If you are full time the company will only have you work 30 to 40 hours a week. There is no guarantee that you will get a full 40 hours a week. If you become the manager you will be bent over backwards and dragged threw the mud. Working 60 plus hours a week. This company doesn't really care about their building's. Example, the heater decided to stop working in the lobby. You wont get it fixed until winter. Shop pipes break flooding the lower bays causing hazards and instead of closing the store for a day they make emplyees walk threw water in December to change oil. No bay heaters to keep warm while working on cars in cold conditions and being forced to stand curbside in rain sleet snow hail etc.. for sometimes hours. Constantly having new district managers with low consistany. The company makes the general manager jump threw hoops and doesn't help to succeed. So good luck.
Pros
learning multiple vehicle maintnence skills
Cons
low pay, minimal hours, poor corporate communication
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not a stable company. tough to find good help.
Assistant Manager/General Manager (Former Employee) –  Omaha, NEJanuary 11, 2017
I learned a lot about the ins and outs of typical car maintenance on modern vehicles. It was hard work, but depending on the staffing and clientele, could be satisfying.
Pros
learning maintenance on a variety of vehicle
Cons
no corporate support. no hr department, for example.
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Overall rating

3.0
Based on 103 reviews
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Ratings by category

Work/Life Balance
2.8
Compensation/Benefits
2.8
Job Security/Advancement
2.8
Management
2.8
Culture
2.8

CEO Approval

66%
36 ratings
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