Great Opportunity With A Multimillion Dollar Company
Position Available: Automotive Appointment Setter
As part of the Internet department for an Automotive Dealership in Heath, Ohio the Automotive Appointment Setter builds customer relationships by conducting phone calls in response to automobile purchase requests. Timely responses to customer inquiries are critical to setting appointments resulting in achieving customer satisfaction and new sales opportunities.
- Timely response to requests by customers
- Update records and enter customer information into system.
- Set customer appointments for dealership visits.
- Follow up with customers to ensure quality of service.
- Maintain e-mail and/or phone follow-up schedules for all customers.
- Enhance skills through ongoing training and quality assurance results.
- Follow written procedures.
- Take care of the customers' needs.
- Solve practical problems within guidelines.
- Work at a sustained pace and produce quality work.
- Bring energy to the performance of tasks.
- Professional appearance and work ethic
- Great attitude with a high-energy personality
- Complete assigned tasks on a timely basis.
- Adhere to company policies and procedures
- Effective writing ability
- Basic Computer skills
- Typing 30+ wpm.
- Other Languages, especially Spanish.
- Experience using Office telephone systems.
- Experience in Customer Service.
- Experience in a Call Center environment.
- Knowledge of standard office equipment.
SEND YOUR RESUME TO THE EMAIL PROVIDED ABOVE. NO EXPERIENCE NECESSARY !!