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HEI Hotels & Resorts
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15 reviews

HEI Hotels & Resorts Employer Reviews

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a fun place to work all in all great co workers and managers
groundsman (Current Employee), Manchester, VTAugust 5, 2014
Pros: free luches good benifets
Cons: long hours no days off
while working as a groundsman is awesome at this property. being a banquet server was kind of difficult long ours no breaks rare days off in the busy season pay was great though i mean all in all a great company to work for
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Awful GM and AGM.
Restaurant Supervisor (Former Employee), PhiladelphiaJuly 22, 2014
Pros: good benefits, hr area manager, great company to work with, nice staff.
Cons: very manipulative agm, very negative gm (evan evans), agm run the hotel. no hr manager even though she sits in her office.
HEI is a good company to work with. However, Le Meridien Operation Management is awful. The GM is very negative and does not know anything about Front Office and Housekeeping. You need to talk to HR area manager when you have any type of issue or problem. GM and GM running the hotel without any knowledge of hotel industry and business. In addition, – more... AGM has a great skill to conflict between managers and supervisors. I dont think so other HEI properties are the same. – less
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High Stress Long Hours
Assistant Front Office Manager (Former Employee), Cambridge, MAJuly 9, 2014
Manage daily operations of front office.
ensure team members are using correct verbiage during guest interactions
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Awfull!!!
Engineer (Former Employee), PhiladelphiaMay 20, 2014
Pros: free lunch, septa discounts, location
Cons: poor management, o accountability, favorites will be a factor
good place to work management is very sub standard and take no accountability for sevles.
Manager and Supervisors work from a personal like or dis like concept and govern their departments in a
good ole boy" regime.
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A whole lot of bad before good
Supervisor (Current Employee), Sheraton galleria dallasMay 18, 2014
Pros: free lunches
Cons: no accountablitlty, overworked, and understaffed
This company will lead you in with false promises of a work life balance and management will first show you that they care but that will soon change after the novelty has worn off. When you bring situations with co workers or other issues up to management they give you a basic answer and never follow up or handle the situations. They also prefer to – more... go to outside candidates for promotions instead of promoting from within. Moreover you are overworked because there is a high turnover rate or because other associates call of with no repercussions. I would not recommend to work for this company unless you do extensive research before signing the paperwork. – less
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Great Experience
Room Attendant (Former Employee), Philadelphia, PAMarch 17, 2014
Pros: full benefits
This was a good job, i did like it but I just felt that I was never with my children because of the long hours. This is a great career path if you love to work with the public and enjoy cleaning.
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Terrible how they treat their Managers
Front Office (Former Employee), IndianaNovember 29, 2013
Pros: associates on the property were great
Cons: upper management on property and some in corporate could really care less, they were too busy covering their a**.
I can only speak from my experience. Which was not a good one. HR Director was somewhat prejudiced and had their own agenda which was not necessarily objective. Had a personal problem with me for years and after all this time I still don't understand what their problem was so, after 8 and a half years with the hotel I was let go. The state the hotel – more... was in was an at will state which means they can let you go for any reason and you know how easy it is to come up with any reason. On a positive note, I met some of the nicest most talented people of my entire career there. – less
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Proactive place to work....
Former employee- Room Attendant (Former Employee), PhiladelphiaSeptember 26, 2013
Pros: free lunch, christmas party
Cons: no room for advancement. unprofessional supervisors
Great managers, workload too heavy compared to other hotels in the city.....
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Competitive, Fast Paced Environment
Human Resources (Current Employee), New York, NYMay 13, 2013
Excellent opportunities for quick advancement in growing management company
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Cheapest Paying place to ever work for
Manager In Training (Former Employee), Norwalk, CTApril 26, 2013
Horrific place and terrible GM. Horrific treatment of managers.
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Worth It
Guest Service Agent (Former Employee), Westin Hotel - Minneapolis, MNSeptember 4, 2012
Pros: complementary meals, hotel discounts, fantastic and detail oriented training
All I have to say is HEI is the best company I have ever worked for. Their opportunity for advancement is endless especially if you take advantage of the MIT program they offer. The training provided by the human resources department is the best I have ever had and they have required employee training throughout the year. I learned more valuable skills – more... working for HEI that make me more employable than I did in three years of college. Management always told us that their employees come first event before their guests/customers.Implement that philosophy is the smartest move I have ever seen by a company. It made the workplace dynamics so much more enjoyable and less stressful which in turn reflected on our guests and their experience.

I would recommend HEI Hotels and Resorts to anyone who is thinking about or has an opportunity to work for the company. You will be glad you did. – less
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HEI Hotels and Resorts is keenly focused on recognizing their associates individual achievements.
Business Travel Sales Manager (Current Employee), Atlanta GeorgiaMarch 7, 2012
HEI has been a fantastic company to work for, as evidenced by my tenure with the company. There have been many changes within the company, but they have been implimented with ease. I would recommend HEI Hotels and Resorts to anyone wishing to gain expertise within the hospitality industry.
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Great place to work. Awesome training programs.
Arlington, VA (Former Employee), Front Office ManagerNovember 9, 2011
Pros: career growth opportunities
Cons: location too far from home
I enjoyed working there. I learned a lot and had a great working relationship with all department heads and General Manager. If I lived closer, I would definately want to work there again.
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Uma ótima empresa para trabalhar
ANALISTA DE RECURSOS HUMANOS (Former Employee), Norwalk, CTMay 7, 2014
Pros: almoços interativos entre funcionários
Cons: nada a declarar
Tinhamos liberdade para exercermos nossos trabalhos.
Aprendia todos os dias uma coisa nova.
Possuia uma direção/gerência bastante comunicativa com os demais departamentos da empresa.
Nossos colegas de trabalho eram bastante amigáveis e participativos em nosso dia a dia.
As sextas feiras eram sempre ótimas.

About HEI Hotels & Resorts

At HEI Hotels & Resorts, we are committed to associate development. In order for us to be successful, we need to attract, – Read more

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