Toxic, Unstable Work Environment. BEWARE!
Psychiatric Social Worker (Former Employee) – Bronx, NY – April 6, 2014
HELP PSI is the most toxic, chaotic organization I have ever worked for. There is a huge amount of turnover and the company has even fired individuals for false pretenses after they gave their notice. They have also engaged in illegal practices like threatening they would not pay out vacation time to an employee unless she completed hundreds of discharges before she left. If you are planning on staying here, there is NO job stability. They will fire you at a moment's notice without providing any verbal warning, written warning, etc. Staff is not valued at all for their contributions and seen as disposable.
The volume of work is completely overwhelming. Management expects therapists to see 12 patients/day or 1 every 30 minutes. There's zero attention to quality service: the only goal is swiping patients' Medicaid cards. Because HELP PSI is an OMH clinic they are supposed to be providing clinical supervision to therapists which involves overseeing patient diagnosis and treatment. Instead, supervision consisted of a large group of 7 staff (therapists and psychiatric nurse practitioners) meeting over the lunch hour to discuss patients who were on safety plans. High risk cases should have been discussed at a weekly case conference and individual supervision should have been offered to review therapists' entire caseloads and challenges.
Overall, a stressful, unpredictable, unsupportive work environment.
Competitive salary for a nonprofit, decent vacation time
High turnover, unreasonable expectations, no clinical supervision