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HELP/PSI
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8 reviews

HELP/PSI Employer Reviews

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wounderful meaningful employment
Social Worker (Former Employee), Brooklyn, NYMay 21, 2014
Pros: great supervision
Cons: too much paper work
Productive work place. Great staff and client relationships
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Toxic, Unstable Work Environment. BEWARE!
Psychiatric Social Worker (Former Employee), Bronx, NYApril 6, 2014
Pros: competitive salary for a nonprofit, decent vacation time
Cons: high turnover, unreasonable expectations, no clinical supervision
HELP PSI is the most toxic, chaotic organization I have ever worked for. There is a huge amount of turnover and the company has even fired individuals for false pretenses after they gave their notice. They have also engaged in illegal practices like threatening they would not pay out vacation time to an employee unless she completed hundreds of discharges – more... before she left. If you are planning on staying here, there is NO job stability. They will fire you at a moment's notice without providing any verbal warning, written warning, etc. Staff is not valued at all for their contributions and seen as disposable.
The volume of work is completely overwhelming. Management expects therapists to see 12 patients/day or 1 every 30 minutes. There's zero attention to quality service: the only goal is swiping patients' Medicaid cards. Because HELP PSI is an OMH clinic they are supposed to be providing clinical supervision to therapists which involves overseeing patient diagnosis and treatment. Instead, supervision consisted of a large group of 7 staff (therapists and psychiatric nurse practitioners) meeting over the lunch hour to discuss patients who were on safety plans. High risk cases should have been discussed at a weekly case conference and individual supervision should have been offered to review therapists' entire caseloads and challenges.
Overall, a stressful, unpredictable, unsupportive work environment. – less
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productive, family oriented, team
Care Manager (Former Employee), Brooklyn, NYJanuary 27, 2014
Pros: autonomy and room to grow and network
This company promotes autonomy. I learned a great deal about my character, and what I bring to the table as a professional and individual. My Supervisor always validated my views and empowered me to do my best. Being able to make decisions, and being trusted to do so, allowed me to gain the trust of my clients and other constituents.
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Always helping the client
Peer Mentor (Former Employee), Bronx, NYJanuary 12, 2014
Overall nice place to work, like to go to work i get along with all staff and client. management is always looking out for the staff. lunch is free
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n/a
Care Manager (Current Employee), Queens, NYNovember 20, 2013
contacting clients and reviewing charts. calling and scheduling appointments.
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Great place to work
Masters Social Work Intern (Current Employee), Bronx, NYNovember 18, 2013
Productive and friendly workplace. I facilitate groups and carry a case load. Co-workers are very professional and helpful. I am a student so I am learning new responsibilities daily.
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Very productive and educational.
COBRA Case Manager (Former Employee), Bronx, NYApril 26, 2013
Pros: i learned something new everyday
Cons: billing your hours.
Worked as team leader. Most of the working hours were spend out in the field with provider contacts. I have gained important information about having good health. I worked well with co-workers. The hardest part of the job is that, i worked hard everyday. The enjoyable part of the job was the diversity of the individuals i came in contact with everyday.