Psychiatric Social Worker (Former Employee) – Bronx, NY – April 6, 2014
HELP PSI is the most toxic, chaotic organization I have ever worked for. There is a huge amount of turnover and the company has even fired individuals for false pretenses after they gave their notice. They have also engaged in illegal practices like threatening they would not pay out vacation time to an employee unless she completed hundreds of discharges before she left. If you are planning on staying here, there is NO job stability. They will fire you at a moment's notice without providing any verbal warning, written warning, etc. Staff is not valued at all for their contributions and seen as disposable. The volume of work is completely overwhelming. Management expects therapists to see 12 patients/day or 1 every 30 minutes. There's zero attention to quality service: the only goal is swiping patients' Medicaid cards. Because HELP PSI is an OMH clinic they are supposed to be providing clinical supervision to therapists which involves overseeing patient diagnosis and treatment. Instead, supervision consisted of a large group of 7 staff (therapists and psychiatric nurse practitioners) meeting over the lunch hour to discuss patients who were on safety plans. High risk cases should have been discussed at a weekly case conference and individual supervision should have been offered to review therapists' entire caseloads and challenges. Overall, a stressful, unpredictable, unsupportive work environment.
Competitive salary for a nonprofit, decent vacation time
High turnover, unreasonable expectations, no clinical supervision
Social Worker (Former Employee) – Bronx, NY – January 14, 2015
A typical day at this agency consists of arriving to the building, however not before being greeted by a multitude of grateful clients who usually stand outside the building early in the morning full of energy. This agency is focused mostly on group therapy. It was amazing to see so much strength, hope, and wisdom emanating from our clients in these groups and a very humbling thing to experience. The staff at this agency are a tight knit group who often eat lunch with each other sharing food and laughs. The hardest part of this job for me was leaving it.
Clinical (Former Employee) – Queens, NY – May 23, 2014
The culture here is very enabling of drug use and non compliance. No supporrt from management and undermining efforts is not just tolerated but carried ot constantly. All in the guise of an exemplary company culture.
Care Manager (Former Employee) – Brooklyn, NY – January 27, 2014
This company promotes autonomy. I learned a great deal about my character, and what I bring to the table as a professional and individual. My Supervisor always validated my views and empowered me to do my best. Being able to make decisions, and being trusted to do so, allowed me to gain the trust of my clients and other constituents.
COBRA Case Manager (Former Employee) – Bronx, NY – April 26, 2013
Worked as team leader. Most of the working hours were spend out in the field with provider contacts. I have gained important information about having good health. I worked well with co-workers. The hardest part of the job is that, i worked hard everyday. The enjoyable part of the job was the diversity of the individuals i came in contact with everyday.