Helzberg Diamonds Employer Reviews

If you are just starting out and thinking about this field then I would work seasonal as I started and then Moved up. Provieds great hands on training with a friendly enviroment. This will feel like your home away from home just remember to be professional and look sharp.

Culture is closed minded and demeaning, lacks true leadership. The executive board has no clue how to run a business and that is why they haven't made a profit in over 10 years.

fun work place good company working with the people .tired of not meeting sales goals .

I have loved working with Helzberg Diamonds. It has been a family owned company since 1915 and now is owned by Warren Buffet Birkshire Hathway. It is a very upstanding and ethical company and they really take the time you teach you and train you in diamond study. My co-workers have been great and are always willing to help. The best part of the job – more... is helping to create one of the best moments in a persons like – less

Every day was completely different and filled with fun. We did have our stressful days, but they had great employee discounts on jewelry and repairs.

Definitely one of my favorite places I worked.

fun place to work, competitive salary, great management, bring coworkers in when needed

Helzberg Diamonds was a nice place to work. Very easy going and quick to learn what to do. But everyone who has been working there for a long time expects you, a new employee, to know everything that needs to be learned first. I learned a lot about jewelry and how to use the computer dealing with customer information and etc. Some co workers are really – more... nice and cool to talk to, but some are just snobby and act like they know everything which makes it less easy to approach them which is not cool. The hardest part of the job was selling, because at economically problematic times like these, people just want to always "Look" not buy at the moment. The most enjoyable part of the job was typing customer information into the computer because thats just fun in my opinion and also interacting with customers and ringing them up. – less

A typical day at work is sell sell sell, teamwork, learning about jewelry, hardest part of the job was getting people to say yes when mind set of no. Fun part of job was getting people to say say yes when initial answer was no. Management was great with ongoing tutorials of selling and product knowledge.

This job was quite awhile ago so I'll do my best at what a typical day looked like. I would set up jewelry, check in repairs, audit layaways, deposit money at the bank, etc.

I learned how to interview staff, make a schedule for my employees, corrective actions, etc.

Management was awesome! Super supportive!

Co-workers worked well as a team.

There – more... really was no hard part to this job.

I really enjoyed trying jewelry on and my discount. – less

I love working for Helzberg. I wish the pay was more for all the hours that I contribute and for the liability I endure while working with such a high dollar product.

On the plus side, Helzberg is the elite as far as treating customers with respect, honesty and educating them on the product. I couldn't imagine working for a competitor after understanding – more... how Helzberg does business. I feel like I am providing customers with a reliable product and gurantee, and the best price for value (including treating every customer the same and not bargaining against a competitor). I like knowing that I'm not expected to make the sale regardless of ethics. I am expected to do what my "gut tells me" at all times. There's no pressure to fill "3 credit apps per week or risk termination". As long as you can effectively talk to people, understand the product, and follow up with clients in a timely manner, you will succeed here. – less

Used to be a great place to work. The philosophy of the original company seems to have changed in recent years. There is no longer any place for the integrity of the personnel on a store level.

On a daily basis I would work with customers to provide them with the best possible service. Striving to provide them with a level higher than they had expected when walking through the door.

My experience at Zales was great. I learned the difference between
working in a free standing store and a Mall Venue. I learned the need
for upgraded focus against theft. Management was great. The hardest part of the job for me was case counts twice a day to
prevent shrinkage. The most enjoyable part of the job was the people.

It was a very fun working enviornment, but they were not very organized.

Requires you to meet monthly and weekly sales goals. The company has good tools to help you keep track of your sales, but I think has an ineffective way to motivate its employees. Under their new CEO, they can't seem to decide what type of company they want to be. Once that has been decided, they will be fine as long as their merchandise standards begin – more... to rise. They used to carry beautiful merchandise and now it is stuff you'd find at Wal-Mart and JC Penny if that's the clientele you want fine but then lower your prices. – less

Compensation not competitive, Typical retail hours. Good training.

Helzberg is like a family, you are on a first name basis with at least 3 levels of management, if not higher. They try to be very ethical, they have a "hotline" if you see someone doing something unethical (even posting the number on your paycheck). Being a member of Bershire Hathaway there is the stability that the company is going to continue to be – more... around. They also care about training their employees about putting customer's needs first. Overall, it is not a tough job if you have a personality and like to talk to people.
The downside is that it is impossible to get ahead. The pay structure is not competitive, commission goals are almost impossible to reach unless you are in a top producing store, and it is almost impossible to get a raise (I have not received a raise in the whole time the new pay structure has been in place...2 years). I've seen employees come and go because they worked their hardest and did not get promoted to manager trainee, assistant, or store manager (as they were promised when hired) or because they felt they were "lied" to about how attainable goals were. So if you are looking for "fun" money or you just need extra cash...it's a great company to work for!!...but don't expect to run a household on the pay. – less

On a typical day I would help customers, assist them with their jewelry and repair needs. I learned how to better deal with different personalities, making sure every customer had a great experience. The management was a issue at my job. There were three different managers within 2 years. It was a struggle learning the do's and don't of each personality. – more... I enjoyed the people I worked with we were like a family. – less

Relaxed in the fact that they let me work part time as I progressed through school.

Helzberg Diamonds is not only a secure company, belonging to Berkshire-Hathaway, and a great place to work, You will perfect your skills and there is opportunity for advancement. Loved it!!!