– October 23, 2012
I'm a case manager at one of the shelters of Henry Street, and I have to say that I agree with what was said in "unproductive, stressful, and misleading" - management does use a "divide and conquer" method. Essentially management likes to pit it's employees against each other during meetings...someone is always held accountable and there is always a relentless search to find out who it was (fortunately hasn't been me...yet), and a lot of throwing others under the bus. The case managers are very overworked and not appreciated, despite working very long hours, some times weekends and over night shirts, AND holidays. Case Managers never get a pat on the back, feedback is always negative and not constructive. And I repeat - this is with ALL of the case managers - I don't they would ever find someone who actually meets their unrealistic expectations.