Pros: Fairly flexible scheduling policies
Cons: Raises are around $0.10/hour on a yearly basis
Working at Herberger's is a pretty entry-level job. You get minimal training through a series of computer lectures that tell you all about the virtues of the parent company and credit card plan. Once you have finished the several hours of lectures, you are then paired with an experienced associate who finishes your training by telling you what you actually need to know, like how to use the computer system correctly and handle customer complaints with real-world responses.
Some stores are wonderfully staffed and well-maintained, while others are chronically understaffed and literally falling apart. Corporate does not believe in allocating funds for fixing anything unless it is a security risk.
Time off must be requested at least 4 weeks in advance and can not be on the day of a sale, but thanks to a flexible policies about trading shifts you can usually get the time off that you want. However, management reserves the right to change the posted schedules with minimal notice, while also requiring you to adhere to the new schedule. If you did not get that message about coming in at 6am and show up as originally scheduled at 9:45am, that is a black mark on your record. After all, you were late! On a related note, do NOT expect them to update your contact information in a timely manner. Some people have had to submit the same form multiple times to Human Resources before their contact information was changed.
According to the corporate office in Milwaukee, you only get raises at your yearly review. Raises are typically around $0.10/hour. Because you get a small one-time bonus – more... of $2 for every store credit card you sign people up for, corporate does not believe in large raises: if you want more money, sign more people up for credit cards.
Each Herberger's store has a small core staff of full-time and part-time employees, and bulks out the rest of the store with short-hour employees. There is a very high turnover rate for short-hour personnel. The majority of full- and part-time employees make ends meet because their spouse also work, or they are receiving Social Security benefits.
Some managers stay with the company for years, slowly working their way up the corporate ladder. Others use the experience of having been in a management position to leave the company and find a better job elsewhere. Making the jump from working on the floor to management is difficult: you are usually promoted to manager at a different store, IF they decide they want to actually fill that position.
tldr; Unless you LIKE working minimum wage for a company with a proven track record of screwing over their own employees, work elsewhere. – less