Residential Habilitation Trainer (Former Employee) – Buffalo, NY 14214 – August 7, 2017
I worked with families in need of respite care for their children. I worked with the children on any goals listed in their plans and took them into the community to learn money and people skills. I worked with the children on safety in the community and knowing their personal information (even if non-verbal). I provided counseling to the families on how to navigate the system in the best way for their child(ren) when they were struggling. Provided parents with tips on how to work with their children when they were experiencing behavioral outbursts, etc.
Residential Habilitation Trainer (Former Employee) – Lancaster, NY – June 21, 2017
I honestly loved working there for the individuals but the co workers and the management can be really nasty and rude. I realized many of the people there were not even trying to make the home better for the individuals. It honestly upsets me how drama is more important than the well being of the individuals. Other than that, I definitely would recommend asking for day shifts because you really do learn more through bringing the individuals to appointments. Also the great thing about Heritage is that they train you before putting you into the homes. I learned alot through that as well, which was a plus! Don't get me wrong, the job as a whole was great, it is just the people that can make it unbearable.
DSP (Direct Support Professional) (Current Employee) – Hamburg, NY – March 30, 2017
Been here for years. For a company that advocates for people they sure don't care for their employees. Lucky if you get a bonus at Christmas now. If someone doesn't show up to relieve you on your shift, you're stuck, no if and or buts. Good luck trying to move up too because once they got you, they got you. They don't want to then have to fill your horrible position if you move up. It's always "hired outside of the company". Nothing is ever appreciated and the stuff you have to do for the horrible pay isn't worth it. Bed bugs are always a problem too and no Heritage won't pay for your home if you bring them home. Can't even take off or go on vacation unless you find your coverage (good luck on that with no workers )
Assistant Production Manager (Former Employee) – Work Floor – March 13, 2017
I helped supervise people with disabilities and teach them how to do everyday jobs in the community and be able to keep a job. Helped the clients to be able to sustain themselves in different job positions.
Residential Habilitation Trainer (Current Employee) – Buffalo, NY – November 20, 2016
its an alright place to work. I feel there is a lot of drama with working here and that is not my cup of tea. Co workers for the most part are nice. Managers are also. No holidays off is a killer though.
Office Manager / Accounting Clerk (Former Employee) – Hamburg, NY – November 10, 2016
With all the accounting and office work I also learned a lot working with the mentally challenge clients. Was a teacher in training how to run the snack stand, maintenances and refinishing furniture. Love working my co-workers. Did lots of volunteered work for fund raising money. Very rewarding seeing the happiness on the clients faces.
working with people that appreciates lifes little things