Heritage Federal Credit Union Employee Reviews in United States

Showing all 7 reviews
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Loved helping customers with excepional service, so they left very happy with their decision to use our company!
Mortgage Processor (Former Employee) –  Newburgh, INSeptember 25, 2013
Most enjoyable, Helping Customers with information
and helping them achieve there dreams of homeownership
or saving disposable income from refinancing!
Learned how to meet deadlines and rate locks expiring but I always completed on time or early!
Hardest part of the job,Busy from start to finish, multi tasking all day!
Was this review helpful?Yes4No1
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Excellent company culture, superior member service, and team environment
E-SERVICES MANAGER (Former Employee) –  Newburgh, INAugust 8, 2013
As the E-Services Manager, a typical day included providing support to internal departments including the branch network. My team answered questions, provided troubleshooting support and worked directly with members to ensure superior service was provided with each transaction. The E-Services team was a highly visible department. More than 86% of all transactions that flowed through the credit union were a result of a product or service of which we had responsibility.
Was this review helpful?Yes1No1
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Credit Union
Teller (Former Employee) –  Evansville, IndianaApril 1, 2013
I loved working with all the members and coworkers. The branch I worked at everybody worked well together and got along.
Pros
no weekends, holidays
Cons
lack of communication in management
Was this review helpful?Yes8No2
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Excellent benefits and compensation
Anonymous (Former Employee) –  Newburgh, INMarch 28, 2013
A typical day involves creating efficiencies and member service
Management likes to promote from within but some of the promotions are strange (accountants without accounting degrees)
Management is very involved and cares but some can be a little too hands on (can be good or bad depending on your position)
Most co-workers are pleasant and easy to get along with; bad apples weed themselves out
Hardest part of the job is staying motivated, banking is not a rewarding career
The most enjoyable part is the advancement potential for upper management if you have an advanced degree (more than undergrad)
Pros
bonuses; incentive pay; total compensation; management that cares
Cons
banking is not a rewarding career despite any incentives; boring; strange promotions
Was this review helpful?Yes2No2
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Professional Executive Team Amazing Values
Information Center Supervisor (Former Employee) –  Newburgh, INAugust 8, 2012
HFCU is a wonderful place to work. They truly value family and the community and take care of their employees.
Pros
great benefits, great salary, strong values!
Cons
advancement opportunities
Was this review helpful?Yes2No3
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Local family style workplace
Marketing Support Specialist (Current Employee) –  Newburgh, INMay 22, 2012
Working at Heritage Federal Credit Union has been a great experience for me. I have learned things from money handling to underwriting loans to even marketing our products and services.
Was this review helpful?Yes4No3

Overall rating

4.0
Based on 7 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Culture