Pros: there is always plenty of work
Cons: minimun job pay
Heritage is a two part company, there are those who work in the office and those that work independently with clients in their homes. I work in the home so I don't have much to do with what goes on in the office. My typical day is cleaning an caring for the elderly, or clients with disabilities. I have never had any issues, so I don't really ever talk to management. Once a year we have annual training, at that time I see other care givers who also work for Heritage, but most of the time I'm with the client. I learn new things all the time because of the clients I work with, they are elderly men and women who have lived a long life and on that they entertain me and teach me things all the time. Its very interesting what they know and what they have learned over the years. Sometimes you work with a client for a long period of time and in that time you get close to them. When they die, that is the hardest part of the job.
Clients will tell me how much they appreciate me and how good of a job I do for them, it happens all the time, and makes me feel like I did something very good that day. This is the best part of the job.