Working with our larger accounts between northern OH, PA, WV, and IN with two separate Outside Sales Force. Taking orders, answering emails / calls. Also helping other state / territories for co-workers with calls coming in. Reaching out to our distributors for inventory requests and larger orders. And helping co-workers within our Sales Department, Customer Service Department, and our internal Credit Department.
Hardest part is not having a happy customer when the phone conversation and/or email is completed. We strive to make our customers happy and going above and beyond our expectations.
The most enjoyable part is hearing a customer tell you how helpful you have been and how easy you made their ordering be or how quickly you resolved an issue for them or their clients.