Pros: the transaction begins and ends with great servive.
⦁ collaboratively with other departments to reach a fair resolution to problems.Collaborated with associates, department managers, and store manager on the daily operation of a store in a major grocery chain. Provided employees with tools to maintain and increase service levels and satisfaction. Gathered, analyzed, and reported daily/weekly/monthly sales and service statistics.
⦁ Contributed to the increased success of a high volume, high revenue store by anticipating customer needs and providing products and services as necessary.
⦁ Interacted with customers to identify needs, field questions, and ensure a positive experience. Enhanced employee performance and attendance through daily mentoring, one-on-one discussions, and motivational strategies.
⦁ Received outstanding positive comments from team members on employee reviews, as well as exceptional feedback from senior management.