Pros: Co-workers, pay is better compared to Alorica, Dish and other call centers. Starting pay here is $10.00/hr
Cons: Short breaks, 30 min lunch, No incentives, No set schedule, When high call volume is over they start to look for almost any reason to fire you, They want you to be on track of updates or work problems during your breaks
You assist customers calling about their health insurance. Most of them call upset because the Insurance hasn't fix their billing or eligibility info. You must always be available for the next call.