Mental Health Technician II (Former Employee) – DeSoto, TX – May 28, 2015
A day we have like three patient all acting up at the same time but later we have to calm the down, most of my co worker are team player. when a patient is have a bad day and most enjoyable part of it is when all patient are calm.
Technician (Former Employee) – DeSoto, TX – June 14, 2016
The job itself is not as bad as it may seem. HTH being a mental/behavioral hospital, one should expect just that. It is great experience, especially when one builds great rapport with their patients. My co workers were awesome. The Administration has been the down fall for myself and my co-workers. The admin is very unorganized. The "needed to know information is never passed on as it should be. The job is very easy, but made complicated.
Committed staff and management who genuinely care for their clientele and employees
Director of Intake (Current Employee) – DeSoto, TX – January 28, 2014
Working at Hickory Trail Hospital has been a wonderful experience in that both staff and leadership work hard for the best interest of their patients and are dedicated to ensuring the workplace is enjoyable and promotes professional growth and development. There is a very supportive work environment as well as a culture that fosters advancement. Teamwork is demonstrated throughtout the facility and there is a genuine concern for the satisfaction of both patients and employees alike. Best job I've had to date!
Director of PI/Risk Management (Current Employee) – DeSoto, TX – August 19, 2012
A typical day at work is spent trying to get other leaders to hold their employees accountable for making the hospital a safe and pleasant place to work . The attitude among staff and most of the senior leaders is one of lazy, let someone else do it, let's find a scapegoat demeanor. Some of my co-workers are pleasant to work with and have a high work ethic but most are lazy and just do not care.
no weekend work, most of the time
poor leadership, backstabbing and fingerpointing employees, one big rumor mill
Lead Utilization Review Coordinator (Current Employee) – DeSoto, TX – January 30, 2014
I have worked at Hickory Trail for several years. Although there has been many speed bumps along the way, change in management, etc. Yet, overall this is a very good place to work. With the new management team and new staff, Hickory Trail has great improved. with job satisfaction, patient satisfaction, and safety.
It is a wonderful place to work because it is a team atmosphere, management listens and staff are given the vehicles to express concerns as well as voice their opinoins. Additionally, staff are rewarded for service excellence.
The staff in this building are genuinely concerned about the patient and do everything they can to ensure a their experience at Hickory Trail is beneficial and healthy.
fast moving, teamwork, empathetic staff, managment listens
Director of Clinical Services (Current Employee) – DeSoto, TX – February 13, 2014
My employment at Hickory Trail Hopital started a little over a year ago. The one thing that impacted me the most was the attitude each employee had to help the patient. The managment listens to the ideas of the staff and strive to implement those ideas to best serve its patients. Hickory Trail has added tools and training to help its employees help the patients we serve. The staff continues to strive for excellance in their ability to help others. In every aspect from techs, nurses, therapist and business office they continue to impvove in their service to the patient.
I have personally been blessed by the oppourtinities to assist others experiencing mental health issues. Every employee adds to the mission of helping others in need.
I enjoy seeing a person improve and begin their healthy trail to a more fuilfilling life. To know that I had a part in their improvement.
fellow employes, the family like attitude, and the opportunity to help others
Hickory Trail Hospital is a place whose primary goal is to help people. There has to be that attitude of care when helping patients in order to make a difference in their lives. I have had multiple jobs here over my several years of employment. I have always felt encouraged to use the more specialized skills I have and to advance and grow.
Places of employment are only as good as the people who work there and lead. I have been employed here long enough to witness excellent department directors and leadership and not so great directors and leadership I have worked under to of my favorite bosses at the hospital. Both were great at finding an employee's talents and nurturing them to better both the employee and the level of care the hospital provides.
There was a period where leadership was lacking, but the current directors place have been working hard to build a better, more open culture for employees. There are mulitple places for employees to take any issues and there is a lot of encouragement to bring new ideas to the leadership staff. There is a more focused emphasis on safety and explaining why procedures that are in place create a safer environment for patients and employees. In the last two years there has been more accountability on direct care staff as well as management that has encouraged everyone to work together to provide higher quality care to the patients we serve.
Nurse (Former Employee) – Desoto – January 12, 2013
I worked there as a nurse for several years and I saw multiple DONs, CEOs, and other administrators come and go. The facility is very money driven and *allegedly*falsely lowers employee evaluations to avoid paying higher compensation in raises and has *allegedly* done so for years. They also *allegedly* avoid doing any interim evaluations (30 day, 60 day, 90 day,etc) so you are then surprised and unable to address their often *allegedly* manufactured dissatisfaction with your performance. The only times staff are offered more money is when they threaten to quit because they are always so short staffed from running off their employees. If you take a job here negotiate aggressively on pay because you wont get any notable raises. When I worked there they were *allegedly* taking lunches out of your paycheck whether you actually took them or not. I am told that they eventually started writing people up for not taking lunches and not leaving exactly on time (this was after I no longer worked there so I cannot verify this first hand). This is regardless of how heavy your patient load is or how much happens that day. I have also heard current employees say that they get retaliation if they take off days for being sick or to care for their children or families. This is *allegedly* especially true if you are one of their few reliable employees. If so then you are given extra responsibilities without any extra pay or appreciation.
I didn't think the administrators were supportive when I was there and it sounds like not much has changed. It's very sad because it is a small enough hospitalmore... that they could have a closely knit community of workers if they didn't run them into the ground or run them off... Very sad.less
easy to be a low performer and stay employed, always hiring and will take almost anyone
impossible workload and penalties for anything that affects their bottom line, only paid for holidays if you work that day, otherwise you have to cash in ptos