Receptionist/Biller (Former Employee) – Brockton, MA – December 21, 2016
As Receptionist you receive clients at the end stage of addiction entering treatment for detoxification. Kindness and compassion are required as most clients arrive intoxicated and can be a challenge. The staff is cooperative and assist whenever needed. Communication with staff members such as Nurses and Recovery Specialists is imperative regarding clients needs. Co-workers are amazing. Receiving scheduled clients for treatment, fulfilling all paperwork and entering information into various databases for billing and treatment purposes. If clients are in need providing them with food or beverages and assisting the staff to get them prepared for entry to the units. Communication with both detox and soap programs. Answering phones and various office duties such as filing, order of office supplies and mail. The hardest part of the job is when someone is resisting entry to detox. Watching the family members frustration and hearing that a client lost their battle with addiction can be heartbreaking. Thankfully the staff is there to assist in consoling and reminding us that there are other clients that have gained success over there addictions due to your contribution. I truly enjoyed my experience at High Point
Helping people get over addiction. Co-workers
Seeing people who leave before treatment is complete.
Outpatient Clinical Therapist (Current Employee) – Taunton, MA – July 4, 2016
The company pays well but the administrative style is strictly client-centered. Employees are treated badly with less respect.
If possible one will work without a break . There isn't much learning there because no training is permitted there. If one ask for one administration gets angry and ask you to get information from other staff. The co-workers are kind and nice people. The hardest part of the job is not being listened to when ideas are raised. the most enjoyable part of the job is people go home early on Fridays..,
Recovery Specialist (Former Employee) – New Bedford, MA – September 26, 2015
a typical day as a recovery specialist is stressful but well worth it. You would go around the residence every 30 minutes and document where each client was located on the shift report. You would follow schedules consistantly and make sure clients are as well. Sitting in on groups and listening to clients feelings about how they got to where they are now and how they are going to go about it differently to proceed sober in their lives. if a client was not following rules you would give them a write up which would go to their clinican that they would meet with weekly, and possibly go to the probation officer. If clients were doing good deeds without being asked they would get a different kind of write up for doing something good.
Medical Receptionist/Office Manager (Current Employee) – Taunton, MA – May 26, 2015
My daily activities vary. I am the first person of contact when clients enter the building. I assist with crisis intervention along with daily crisis with in the office from scheduling issues to medication problems, computer problems. ect. When there is any issue in the office the staff come to me. I am the office manager for a substance abuse and mental health treatment center. I over see 20 clinicians two doctors and a nurse practioner. I am responsible for daily calls that come in to the building. Daily scheduling in our EMR system for all doctors and nurse practioner. I enjoy my job very much. It is very past paced and you need to be able to multitask in rder to get the job done correctly.
I enjoy helping people.
I am very appreciated at my job but my pay does not represent that.
Dietary Aide (Former Employee) – Plymouth, MA – February 14, 2015
I had a great experience at high point, i loved what i was doing and doing as much as i can to help others. my co-workers were great, very friendly and helpful. Just like my last job there was no hard or easy part of this specific job, just went day by day and did what i had to do before the end of every day.