Provided opportunity for direct service from a New York State Agency to those seeking this information.
Student Loan Control Representative (Former Employee), Albany NY – January 27, 2014
Pros: many benefits not listed in job performance. being a part of the new york state civil servants pool.
Cons: a few worthy of note. not tremendous opportunity's with in the agency.
Involved lots of phone work. Meeting demands from management and phone callers. Seeking a balance in my work and have pride for a job well done. Interactions with co-workers at all levels was extremely rewarding. The hardest part of the job was having listening skills to allow the caller to fully explain the purpose for the call. The most enjoyable part of the the job was the knowledge that I was part of a system which helped people to broker dreams and opportunities with financing of higher educational monies and management of debt issues.