Higher One Employee Review

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Productive and fun work place with a Ping Pong table
Manager (Former Employee) –  New Haven, CTFebruary 25, 2014
Higher One was a fun company to work at. Salaried employees do not "punch a clock" and came come and go as long as their job functions are being completed. The sense of teams is great and every coworker was a pleasure to work with. The ability to work remotely was greatly appreciated in the winter on snowy days.
Pros
Ability to work remotely, free lunches and coffee bar
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High Stress.
Resolution Team Lead (Former Employee) –  Home Based - RemoteDecember 28, 2017
Customer Resolution Specialist - Customers were very abusive. Low compensation. No breaks. No room for advancement. Difficult to receive assistance from management.
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Fun
Customer Care Advisor (Former Employee) –  Work from homeJuly 13, 2017
Work from home..so it was flexible..They gave us enough training to be able to do our job..but the job is seasonal,so it can last 3 months or 6 months.
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Overall rating

3.7
Based on 49 reviews
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1 star

Ratings by category

Work/Life Balance
4.2
Compensation/Benefits
3.6
Job Security/Advancement
2.8
Management
3.5
Culture
3.8